ServiceNow Developer - IT Asset Management (ITAM / ITOM)
Skills
About This Role
Contract & Location Details
- Contract
• Location: UAE (Abu Dhabi)
- Working model: Hybrid (on‑site presence required during key phases)
- Opportunity to work on a strategic, high‑profile ServiceNow programme
Role Summary
We are seeking a highly capable
ServiceNow Developer
to support a large‑scale
enterprise IT Asset Management (ITAM) programme
for a strategic client operating complex, high‑value infrastructure environments.
The role will focus on delivering and extending a
ServiceNow‑based ITAM solution
, initially centred on large‑scale
GPU, data centre and cloud infrastructure
, with expansion to the wider IT estate.
You will work as part of a structured delivery team alongside architects, data specialists and integration engineers, contributing hands‑on configuration, development and integration across the ServiceNow platform.
This is a delivery‑focused role suited to an experienced ServiceNow professional with strong
ITAM, CMDB, ITOM and integration
expertise.
Key Responsibilities
- Configure and develop ServiceNow ITAM solutions aligned to a defined asset lifecycle (planning through disposal)
- Implement and extend Hardware Asset Management (HAM Pro) and Software Asset Management (SAM Enterprise)
- Design and configure CMDB classes, attributes, relationships and reconciliation logic
- Develop and optimise asset lifecycle workflows using Flow Designer and Business Rules
- Support large‑scale automated discovery using MID Servers and ServiceNow Discovery
- Build and maintain integrations with:
- + Procurement systems (e.g.
- Coupa)
- + ERP / finance systems (SAP / Dynamics)
- + Cloud platforms and security tools
- Implement data imports, transforms and reconciliation rules for legacy data migration
- Develop custom scripts and platform logic using JavaScript and ServiceNow APIs
- Configure dashboards, reports and KPIs supporting IT, Finance and Governance stakeholders
- Support testing, UAT, go‑live and hypercare phases
- Produce technical documentation and support knowledge transfer to client teams
- Collaborate with architects and stakeholders to ensure solutions align with ServiceNow best practices
Required Technical Skills
- Strong hands‑on development experience on the ServiceNow platform
- Proven experience with:
- + Hardware Asset Management (HAM / HAM Pro)
+ Software Asset Management (SAM Enterprise)
- + CMDB and CSDM concepts
- Solid understanding of ITOM Discovery and Service Mapping
- Strong scripting skills:
- + JavaScript
- + Business Rules
- + Script Includes
- + Client Scripts
+ UI Policies / UI Actions
- Integration experience using:
- + REST and SOAP APIs
+ IntegrationHub / Workflow Data Fabric
- + MID Servers
- Experience with:
- + Import Sets and Transform Maps
+ Identification & Reconciliation Engine (IRE)
- Reporting using Platform Analytics / Performance Analytics
- Understanding of ITIL‑aligned processes and enterprise service management
Desired Experience
- Typically 5–10+ years overall IT experience, with strong ServiceNow specialisation
- Demonstrated delivery experience in:
- + Enterprise or regulated environments
- + Large‑scale infrastructure estates (data centre, cloud, GPU / compute environments)
- Experience working on greenfield or major transformation programmes
- Comfortable operating in Agile or structured delivery frameworks
- Experience mentoring junior developers or contributing to design reviews (desirable)
Soft Skills & Ways Of Working
- Strong analytical and problem‑solving skills
- Clear communicator, able to work with technical and non‑technical stakeholders
- Comfortable working in multi‑vendor delivery environments
- Detail‑oriented with a strong documentation discipline
- Proactive, delivery‑focused and able to work independently as well as part of a team
• ServiceNow Certified Application Developer (CAD)
- ServiceNow Certified Implementation Specialist (CIS) – one or more of:
- + ITSM
- + ITOM
- + HAM
- + SAM
- ITIL v4 Foundation (desirable)
• IT Asset Management (HAM / SAM)
- CMDB and Discovery at scale
- ITOM integration and data quality
- Procurement, finance and security integrations
- Data migration and legacy tool consolidation
- Asset lifecycle automation and governance reporting
Security / Compliance Context
- Experience working in regulated or security‑sensitive environments
- Understanding of role‑based access control and audit readiness
- Familiarity with ISO / compliance‑driven delivery is advantageous
Company
: [[filter1]]
Location
[[req_address]], [[filter6]], [[filter5]] [[postalcode]], United Arab Emirates (AE)
Education Experience
[[req_edExperience]]
Employment Experience
[[req_empExperience]]
Employment Status
[[filter7]]
Company Overview
What's so great about Insight's culture?
The excitement.
The energy.
The way you can see success all around you – and find it for yourself.
If you come to Insight with a strong work ethic and an eye for success, you'll find dozens of people reaching out to help you achieve your goal.
This is a great opportunity to be part of, and drive, the future direction of Insight.
We offer a competitive remuneration package and excellent benefits, with the chance to work in a rewarding environment and with a high level of autonomy and creativity.
We receive high volumes of applications for many of our opportunities.
Whilst we endeavour to respond to all candidates with any relevant experience, if you have not heard from us within 1 week, please consider that your application will not be progressed in relation to this role.
Your resume, rewritten
for this exact role.
Sign up free — Base Career tailors your CV to this job description in 60 seconds.
01 / 05
Resume Tailored to This Job
Your keywords, structure, and story — rewritten to match this exact role and pass ATS filters.
Free · No card · 60 seconds
02 / 05
Cover Letter for This Role, Done
Job-specific cover letters written in Gulf professional tone — ready in seconds, not hours.
Free · No card · 60 seconds
03 / 05
See How Well You Fit This Role
AI match score with clear reasons — know your fit before investing time in the application.
Free · No card · 60 seconds
04 / 05
Apply in One Click
Autofill any application form on Workday, LinkedIn, Bayt, Greenhouse — with your tailored content.
Free · No card · 60 seconds
05 / 05
Track It. Follow Up at the Right Time.
Visual pipeline for every application with AI-timed follow-up reminders so nothing slips.
Free · No card · 60 seconds
Similar Jobs
ServiceNow Developer (f/m/x)
Qarbon IT · Riyadh
ServiceNow Developer (f/m/x) Who are we? Qarbon IT is a dynamic team of technology enthusiasts. We create advanced, tailor-made digital solutions for clients all over the world. Our team consists of experienced specialis
Skills
6 days ago
Apply Now↗Apply Now ↗Senior ServiceNow Developer
Salt · Abu Dhabi Emirate
Senior ServiceNow Developer Location: UAE Overview A leading technology organisation in the UAE is seeking a Senior ServiceNow Developer to play a key role in a large-scale, greenfield ServiceNow implementation. This is
Skills
3 weeks ago
Apply Now↗Apply Now ↗Senior ServiceNow Developer (HRSD)
Quantum Talent Group · Abu Dhabi
As a Senior ServiceNow Developer, you will drive configuration and development across catalogue design, workflow automation, UI Builder, and integrations—ensuring performance, scalability, and long-term maintainability.
Skills
4 weeks ago
Apply Now↗Apply Now ↗2.2K+
Cover Letters & Follow-ups
1.8K+
Resumes Tailored
190.5K+
Jobs Tracked
Trusted by professionals at
Stop applying blindly.
Start getting hired.
Base Career automates the hardest parts of job searching — apply smarter, not harder.
AI Resume in 60s
Your resume rewritten for this exact role using the job description as the brief.
ATS-Optimized
Get past automated screening filters with the right keywords matched to each job.
Application Tracker
Track every job, follow-up, and interview in one visual kanban board.
Free plan · No credit card required