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smartrecruiters

Service Transition Project Manager

Version 1
Belfast, GBR
Intern
Senior
Hybrid
Discovered 1 months ago

Full Job Posting

Qualifications

  • Proven experience in Project Management, Service Transition, Service Delivery or Operational Change within a technology or managed services environment.
  • Minimum of 5 years' experience delivering projects across IT services, managed services, technology change or operational transformation environments.
  • Strong project management expertise, including planning, scheduling, governance, budgeting, resource management, risk management and stakeholder engagement.
  • Experience delivering projects through the full lifecycle from initiation through to implementation and closure.
  • Strong understanding of service transition, operational readiness and service introduction principles.
  • Working knowledge of Agile, Waterfall and hybrid delivery methodologies.
  • Experience working within complex, fast-paced delivery environments.
  • Excellent stakeholder management and communication skills across business, operational and technical audiences.
  • Experience managing third-party suppliers and external delivery partners.
  • Strong problem-solving skills with the ability to manage competing priorities and changing requirements.
  • A self-starter who is highly organised and able to manage workload effectively.
  • Passion for delivering successful projects while protecting and improving live service operations.
  • Able to commute to the office regularly and travel to customer locations when required.
  • PRINCE2 Practitioner, PMP, APM PMQ or equivalent Project Management qualification.
  • ITIL Foundation or higher certification.
  • Experience within enterprise managed services and service transition environments.
  • Knowledge of Service Design, Service Introduction, Continuous Service Improvement and Operational Readiness practices.

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