Service Technician - Winnipeg

Role overview

Main responsibilities

• Maintain and service Atlas Copco and other-brand air compressors, air dryers, and blowers.
• Advise customers about machine operation and maintenance, and promote service products.
• Commission new equipment and diagnose mechanical and electrical faults.
• Support Manitoba customers, develop new customers, and maximize time utilization.
• Build product knowledge through technical materials and company training.
• Represent Atlas Copco to customers onsite and by phone, following company standards.
• Complete timesheets, work orders, customer sign-offs, emails, and service reports.
• Report field business opportunities to service management or the service sales team.
• Support related projects and comply with environmental, health and safety, sustainability, and quality policies.

Candidate requirements

• Certification in Industrial Mechanic (Millwright), Industrial Electrician, Heavy Duty Mechanic, or Instrumentation and Controls, or equivalent knowledge through experience.
• Good verbal and written English communication.
• Valid driver’s license and clean driver’s abstract.
• Good customer service skills, physical endurance, and ability to work with hands.
• Good computer skills, including Microsoft Office and Outlook.
• Air compressor experience is a strong asset.

Schedule and conditions

• Frequent travel for short and extended periods; occasional on-call work may include evenings, weekends, and holidays.
• Regularly lift 50 pounds and work with tools in extreme temperatures, noise, vibration, debris, and dust.

Work location

• On-site work at client sites in Manitoba, with most customers in the Winnipeg region; may cover shifts in Alberta, Saskatchewan, and British Columbia.

Benefits

• Company performance bonus, health, dental and vision coverage from day one, telemedicine, and a pension plan.
• Annual wellness subsidy, company service vehicle, laptop and cellphone.
• Three weeks vacation, five personal days, five sick days, one floating holiday, and an apprenticeship program.