Field Service Engineer / Technician

Role overview

Key accountabilities

• Lead equipment installation, commissioning, start-up, performance testing, shutdown, and demobilization.
• Troubleshoot and repair mechanical, electrical, pneumatic, hydraulic, instrumentation, engine, generator, and control-system faults.
• Perform preventive and corrective maintenance in line with plans, work orders, manuals, and safety and quality requirements.
• Conduct site surveys and recommend safe equipment selection and installation.
• Lead root cause analysis and define containment, corrective, and preventive actions.
• Provide technical direction and coaching to technicians and operators while observing site requirements.
• Serve as the on-site technical contact and communicate equipment condition, risks, and recommended actions.
• Coordinate with Sales, Operations, SHEQ, Application Engineering, suppliers, and customers.
• Complete technical reports and update digital work orders with labour, parts, readings, and findings.
• Support cost control, protect tools and assets, and escalate repair-versus-replacement concerns.
• Join standby and emergency response according to the duty roster.

Qualifications and experience

• Bachelor degree or diploma in Mechanical, Electrical, Mechatronics, Instrumentation, or a related engineering discipline.
• Typically 3 or more years of relevant industrial field service experience; strong capability may substitute for the full experience range.
• Experience with rotating equipment, industrial utility systems, engines, generators, and PLC/controller-based equipment.
• Ability to interpret electrical drawings, P&IDs, control diagrams, equipment manuals, and technical datasheets.
• Competent troubleshooting with multimeters, diagnostic software, pressure and temperature instruments, and other approved tools.
• Strong English communication and technical reporting skills; additional regional language capability is an advantage.
• Valid driving licence and willingness to travel extensively, including remote, offshore, and customer-controlled sites where authorized.

Skills and working conditions

• Expected strengths include safety leadership, risk awareness, technical problem-solving, customer focus, planning, ownership, decision-making, teamwork, coaching, digital reporting discipline, and continuous improvement.
• Work may involve heat, noise, dust, outdoor exposure, restricted-access areas, and physical activity such as standing, climbing, bending, and handling tools or equipment.
• Must be able to travel and stay away from home when projects or emergency support require it.

Work location

• The role requires on-site work at the company's office in Qatar and includes extensive customer-site, remote, offshore, or other authorized site work.

SHEQ and compliance

• Stop work when conditions are unsafe and report hazards, near misses, incidents, and equipment-integrity concerns.
• Complete required risk assessments, LMRA/JSA, permits, and isolations before work.
• Follow Atlas Copco SHEQ requirements, customer procedures, applicable legislation, and approved method statements.
• Use approved and inspected tools, lifting gear, hoses, cables, instruments, and PPE.
• Prevent spills, control waste, and follow approved disposal requirements.