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Service Technician - Shop

Brandt Group of Companies
Mount Pearl, KSA
fulltime
Mid-Senior
Today
ServiceShopTechnician
Free

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Overview

  • Brandt is currently seeking a Heavy Equipment Technician for our Mount Pearl Construction & Forestry location.
  • The Service Technician is responsible for independently performing basic to complex diagnostics, service maintenance and repair work on customer and/or dealer owned equipment efficiently.
  • They are also responsible for providing quality service to customers and ensuring all issues are resolved satisfactorily and in a timely manner.
  • Duties & Responsibilities Include But Not Limited To
  • Financial Performance:
  • + Operate within budgets and approvals established by the Service Manager.
  • + Maintain high levels of productivity, efficiency, and gross margin to contribute positively to branch goals.
  • + Achieve and uphold a quality of work metric of 98%, ensuring work is completed correctly the first time to minimize rework and enhance customer satisfaction.
  • Diagnostic and Repair Services:
  • + Perform basic to complex diagnostics on power equipment to accurately identify repair needs and minimize downtime.
  • + Diagnose, disassemble, assemble, and repair mechanical, electrical, or hydraulic systems to restore optimal equipment performance.
  • + Conduct customer, manufacturer, and government-mandated inspections to ensure compliance with quality and regulatory standards.
  • + Perform preventative maintenance tasks such as fluid and filter changes, battery testing, brake system adjustments, and lubrication to prolong equipment life.
  • + Execute advanced mechanical repairs, including engine and transmission diagnosis, repair, or replacement, to resolve complex issues.
  • Work Systems and Procedures:
  • + Maintain current product knowledge specific to equipment and industry standards relevant to the branch location.
  • + Maintain a clean, neat, and orderly work area to ensure efficiency and safety.
  • + Follow all safety rules and Occupational Health & Safety (OH&S) standards.
  • + Ensure compliance with proper procedures for hazardous waste disposal.
  • + Work within guidelines set by managers to ensure consistent and quality service delivery.
  • + Perform all service tasks assigned by the Service Manager or Service Department Foreman.
  • + Participate in required training programs, including industry-specific technology training.
  • + Maintain and care for departmental tools, equipment, and vehicles.
  • + Mentor and oversee apprentices to support their professional growth.
  • Other duties as assigned.

Qualifications/Requirements

  • Trade qualification (Heavy Equipment, Agriculture, Truck/Transport).
  • 3 years’ relevant experience.
  • Knowledge of mechanical, electrical, and hydraulic systems.
  • Possess computer and technical aptitude and knowledge for diagnostics and calibration work.
  • Possess diagnostic skills to understand mechanical and technical equipment repair needs.
  • Possess strong time management skills to perform under pressure.
  • Possess strong communication skills, both written and oral.
  • When you work for Brandt, we work for you.
  • It’s as simple as that!

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