Service Technician
Role Overview
At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.
High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Reasonable accommodations may be made to enable individuals to perform the essential functions.
Full Job Posting
Dealership:
L0859 Hyundai of South Memphis
Hyundai of South Memphis
Hiring: Service Technician
Why Join Hyundai of South Memphis?
Take your automotive career to the next level with Hyundai of South Memphis, where skilled technicians are valued as essential members of our team. As a Service Technician, you'll have the opportunity to work on a respected brand in a fast-paced, customer-focused environment that encourages growth, learning, and excellence.
We are committed to creating a culture where teamwork, professionalism, and pride in craftsmanship drive success. Whether you're an experienced technician or looking to expand your skills, you'll be surrounded by a supportive team that is invested in helping you succeed.
If you're passionate about automotive repair, enjoy solving problems, and take pride in delivering quality work, Hyundai of South Memphis is the place to build a rewarding and long-term career. Join a team that recognizes your expertise and gives you the opportunity to make an impact every day.
What You'll Do
Perform work as outlined on repair order with efficiency and accuracy, in accordance with Lithia and manufacturer standards.
Diagnose cause of malfunction.
Complete all work according to the applicable safety requirements.
Road-test vehicles to ensure quality of repair work.
Accurately record time spent on repairs utilizing company time clocking procedures.
Document work performed on repair order and document test procedures/results.
Responsible for providing and maintaining an inventory of normal mechanics tools to include screwdrivers, wrenches, socket wrenches, pliers, hammers, chisels and punches, and other tools needed to perform the work for which the technician is trained and not normally inventoried by the service department as "special tools".
Return special tools to proper place.
Use shop supplies and materials in a practical and economical manner.
Maintain an organized and clean workspace, completing a stall cleaning every day.
Ensure that customer's vehicles are returned to them as clean as they were prior to being serviced.
Complete all required training.
Acquire and maintain manufacturer and ASE certifications by completing the necessary and required training.
Participate in and utilize technical training as assigned by management.
Review the technical bulletins and other publications as assigned by management.
Constructively communicate with other dealership personnel as required to satisfy customer needs.
Report to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its personnel, or customers.
Maintain personal grooming, hygiene, and uniform standards according to departmental policies. Clean gray work shirts, creased gray work trousers, shirts to be tucked in at all times. Belts worn on trousers to be of no buckle design to avoid scratching paint on customer's vehicles.
Arrive at work, take breaks, and depart work at the times designated by management.
What You'll Bring
Competency: Passed manufacturer training and can perform repairs in the following areas with no supervision:
Lube and Maintenance Services
Engine Repair
Suspension/Steering Repair
Brake Repair
Electrical/Electrical Systems Repair
Heating and A/C Repair
Engine Drivability Diagnosis and Repair (Optional)
Certification/Training:
Manufacturer certified in all areas listed above.
Minimum of 3 ASE certifications (Should be an ASE Master Technician)
Customer Pay Proficiency Level: Greater than 105% Customer Pay Repairs
Automotive Technical Knowledge – Three to five years' experience
Acceptable driving record and a valid driver's license in your state of residence
Total Rewards
We offer a comprehensive benefits package designed to support you and your family, including:
Competitive pay
Medical, Dental and Vision Plans
Paid Holidays & PTO
Short and Long-Term Disability
Paid Life Insurance
401(k) Retirement Plan
Employee Stock Purchase Plan
Lithia Learning Center
Vehicle Purchase Discounts
Wellness Programs
Additional information about our Total Rewards benefits can be reviewed on our careers site at totalrewards.lithiadriveway.com
About Us
At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.
High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Reasonable accommodations may be made to enable individuals to perform the essential functions.
Qualifications
- Lube and Maintenance Services
- Engine Repair
- Suspension/Steering Repair
- Brake Repair
- Electrical/Electrical Systems Repair
- Heating and A/C Repair
- Manufacturer certified in all areas listed above.
- Minimum of 3 ASE certifications (Should be an ASE Master Technician)
- Customer Pay Proficiency Level: Greater than 105% Customer Pay Repairs
- Automotive Technical Knowledge – Three to five years' experience
- Acceptable driving record and a valid driver's license in your state of residence
- Total Rewards
- Competitive pay
- Medical, Dental and Vision Plans
- Paid Holidays & PTO
- Short and Long-Term Disability
- Paid Life Insurance
- 401(k) Retirement Plan
- Employee Stock Purchase Plan
- Lithia Learning Center
- Vehicle Purchase Discounts
- Wellness Programs
- Additional information about our Total Rewards benefits can be reviewed on our careers site at totalrewards.lithiadriveway.com
Preferred Qualifications
- Engine Drivability Diagnosis and Repair (Optional)
Responsibilities
- Perform work as outlined on repair order with efficiency and accuracy, in accordance with Lithia and manufacturer standards.
- Diagnose cause of malfunction.
- Complete all work according to the applicable safety requirements.
- Road-test vehicles to ensure quality of repair work.
- Accurately record time spent on repairs utilizing company time clocking procedures.
- Document work performed on repair order and document test procedures/results.
- Responsible for providing and maintaining an inventory of normal mechanics tools to include screwdrivers, wrenches, socket wrenches, pliers, hammers, chisels and punches, and other tools needed to perform the work for which the technician is trained and not normally inventoried by the service department as "special tools".
- Return special tools to proper place.
- Use shop supplies and materials in a practical and economical manner.
- Maintain an organized and clean workspace, completing a stall cleaning every day.
- Ensure that customer's vehicles are returned to them as clean as they were prior to being serviced.
- Complete all required training.
- Acquire and maintain manufacturer and ASE certifications by completing the necessary and required training.
- Participate in and utilize technical training as assigned by management.
- Review the technical bulletins and other publications as assigned by management.
- Constructively communicate with other dealership personnel as required to satisfy customer needs.
- Report to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its personnel, or customers.
- Maintain personal grooming, hygiene, and uniform standards according to departmental policies. Clean gray work shirts, creased gray work trousers, shirts to be tucked in at all times. Belts worn on trousers to be of no buckle design to avoid scratching paint on customer's vehicles.
- Arrive at work, take breaks, and depart work at the times designated by management.
About Lithia Motors
Leading automotive retailer and personal transportation solutions provider.
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