Service Technician Apprentice

Must have High School Diploma, or GED, and dependable work history. Prior knowledge of general construction applications and terminology and/or window and door applications or components is required. Prior experience with power tools is required (i.e. table saw, circular or miter saw, pneumatic nail gun, power drill etc.).

Computer Skills

Familiarity with computers preferred. Expected to develop proficiency in Marvin proprietary software (i.e. OMS, Salesforce etc.) and/or company email systems (Outlook).

Communication Skills

Excellent verbal and written English language skills are required as well as good customer service skills (in person and via the phone). Must be able to present information, gather information, and respond to questions from customers, managers, co-workers and the general public.

Professional Skills

Must be a team player and exhibit a strong desire to learn and promote self-growth. Must be proactive, self-motivated, and have a demonstrated ability to follow assignments through to completion. Attention to detail is required. Must be able to develop trust, respect, and confidence of customers, coworkers and managers. Must present in a clean and neat physical appearance. Must be able to problem solve and think creatively and positively when faced with obstacles.

Mathematical Skills:

Ability to subtract two digit numbers and to multiply and divide with 10s and 100s. Ability to perform calculations using units of money, time, measurement, etc. Ability to calculate figures and amounts such as proportions, percentages, area, length, width, height, and depth.

Physical Demands:

While performing the duties of this job, the employee is regularly required to sit and use hands to handle or feel, especially the use of the phone and computer. The employee frequently is required to reach with hands and arms and talk or hear, especially in the use of the telephone and meetings. The employee is occasionally required to stand, walk, stoop, kneel, crouch, or crawl.

The employee must occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Repetitive body motions may be required. The time commitment required of this position will vary with the seasons.