Service Supervisor I-PM
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Key skills for this role
About the Role
Coordinate service operations, ensure customer satisfaction, promote safety and compliance, and possess strong leadership and communication skills.
Key Skills for This Role
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Overview
Under general supervision, coordinates and directs the activities of Service Operators and Operator Assistants during the equipment rig up and rig down on a location and promotes excellent customer relations at the worksite.
Plans and performs necessary calculations for the total job at the well site as needed.
Directs the preparation of equipment for performing a job.
Provides planning necessary for the job including instructions to the crew and dispute resolutions to approved levels.
Ensures customer satisfaction with jobs performed.
As needed, may perform data collection and data distribution on jobs.
Coordinates the cleanup, repair, and preparation of equipment for the next job.
Provides input on individual performance levels of subordinates providing on-the- job skills development to enhance job performance.
Job tasks, correctly performed, impact indirectly on cost containment, efficiency, profitability or operations.
Consequences of error are easily measured and can be confined.
Promotes safety awareness and environmental consciousness.
Ensures compliance with Health, Safety, and Environmental (HSE) standards, practices and guidelines.
Promotes and takes an active part in quality improvement processes.
Must possess exceptional skills within the service line and have a general understanding of other service functions.
Must possess the ability to understand Well Bore schematic, analyze computer programs and operational procedures.
Licensure to drive commercial vehicles may be required.
Ability to communicate effectively with others is a must.
Must possess good leadership and negotiating skills.
Basic computer skills are required.
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