Service Manager Trainee

As a Service Manager , you’ll be a leader in a high-performance culture. You’ll put your proven leadership skills to work in developing and motivating your team to deliver top-notch service to every customer. You’ll blend industry knowledge with interpersonal skills to demonstrate how to earn customer trust with know-how and empathy. An excellent communicator, you’re prepared for heavy customer and employee engagement. In addition to supporting the growth and success of the business, you’ll lend a hand with community service projects that improve where you live and work.

Lead an entire service operation upon completion of paid training

Motivate the service team to consistently provide the world’s best service, prioritizing safety

Conduct yourself with the utmost professionalism and integrity with customers and coworkers

Assist with recruiting top talent on the service team

Train and develop Orkin Pros through hands-on management

Lead training meetings

Oversee our Orkin Pro Ride-A-Long program

Ensure customer expectations are met or exceeded through inspections, proposed course of action, and delivery of outstanding empathetic customer service every time

Champion innovation by supporting the team in adopting new products, services and technology

Monitor scheduling, routing and inventory to drive efficiencies and productivity

You’re seeking an opportunity with career potential in a reliable, recession-resistant industry

You have a service-oriented mindset that leads you to build loyalty and trust with customers

You hold yourself responsible to commitments

You value being part of a team

You want to keep learning, improving and developing as a leader

You want to join a company that supports the community

You want a career with a purpose at a mission-driven company that values Safety Professionalism Empathy Integrity Innovation

Safety

Professionalism

Empathy

Integrity

Innovation

Sales experience preferred

High School Diploma or equivalent required

Valid driver’s license required

Ability to obtain the appropriate pesticide license/certification if required (company paid)

Ability to work in the field independently and interact with our great clients

Candidates must meet physical job requirements and safely perform the job duties with or without accommodations:

Safely use a ladder within the manufacturer's weight capacity

Occasionally lift and carry up to 50 lbs.

Safely access crawl spaces, attics, confined spaces, roof tops, etc. including the ability to climb or balance and stoop, kneel, crouch, or crawl

Wear personal protective equipment (PPE) which sometimes requires an OSHA-compliant respirator

Willing to work in different types of weather conditions

Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer