Service & Interaction Design Consultant - Emiratization & UAE Talent Development | Song

About Accenture

Accenture Song

• At Accenture, Service & Interaction Design are at the heart of our design process.
• Our Service & Interaction Designers are a diverse team of strategic, empathetic thinkers and deep interaction specialists who envision and craft experiences from service design to digital product creation.
• The Service & Interaction Designer contributes to interaction design and service design activities on projects, including client workshops, creative brainstorms, interaction design, and service design definition.
• This is your opportunity to be part of a team that is creating positive impact for our clients and the world by creating products and services that people love.
• **Job description:**- Uncover user needs through research, develop deep insights, generate concepts, and craft how people will interact with the products and services we design.
• Participate in and occasionally lead Service & Interaction Design activities, including client workshops, user interviews, and creative brainstorms.
• Explain and discuss design decisions eloquently and give design feedback.
• Manage some Service & Interaction Design activities at the project level.
• Own some Service & Interaction Design deliverables.
• Frame and tell the story of design solutions. Contribute to the communication of research findings, conceptual ideas, detailed design, and design rationale both verbally and visually.
• Be a Accenture ambassador, attending and helping to plan studio and community events, workshops, and conferences.
• **Qualifications:**- 3-5 years of in-depth knowledge and experience of Interaction Design and Service Design across varied users, business problems, and devices.
• Bachelor’s degree or equivalent experience in a related field.
• Ability to learn new software quickly; experience with Microsoft Office, Adobe Creative Suite, Sketch, InVision, Axure, Confluence, or JIRA is a plus.
• Understanding of several areas of specialization within the greater design landscape, including but not limited to Design Research, Visual Design, and Content Design.
• Ability to create experience maps, user journeys and service blueprints, interaction models, flows, and wireframes.
• Familiarity with rapid prototype methods, ranging from paper sketching to digital prototypes.
• Preparedness for being part of teams who focus on user-centered design practices to develop new products and services.