Service Delivery Coordinator - Perth WA

As one of Australia’s leading security companies, MSS Security is built on teamwork, respect, and integrity. We provide long-term career paths, stability, and a workplace where your professionalism and dedication are genuinely valued. To find out more visit our website at www.msssecurity.com.au.

MSS Security is a trusted leader in the security industry, delivering high-quality service solutions across a diverse portfolio of clients and industries. We are seeking an experienced and motivated Service Delivery Coordinator to join our Western Australia team and play a key role in supporting the delivery of exceptional security services. This is an exciting opportunity for a highly organised professional who thrives in a fast-paced environment and enjoys building strong relationships with clients, employees, and stakeholders.

Reporting to the Operations Team, the Service Delivery Coordinator will be responsible for supporting the effective delivery of security services across multiple client sites throughout Western Australia.

Key responsibilities include:

Coordinating and supporting security operations across multiple client locations

Building and maintaining strong relationships with clients and site stakeholders

Assisting with rostering, workforce planning, and operational coverage

Supporting recruitment, onboarding, and employee engagement activities

Ensuring compliance with client requirements, company policies, and legislative obligations

Providing administrative and operational support to the leadership team

To be successful in this role, you will have: Essential Requirements

Current Driver's Licence

Excellent communication and interpersonal skills

Previous experience in a security operations, service delivery, or coordination

Experience with rostering and workforce management systems

Strong administration and organisational abilities

Intermediate to advanced Microsoft Office skills

Ability to work independently and manage competing priorities

Strong problem-solving and decision-making skills

Full Australian working rights

MSS Security is an Equal Opportunity Employer. We value diversity and encourage applications from Aboriginal and Torres Strait Islander peoples, veterans, mature-age workers, people with disabilities, and individuals from diverse cultural backgrounds.

If you are passionate about delivering exceptional customer service, building strong relationships, and contributing to operational excellence, we would love to hear from you.

Apply today with your current resume and a cover letter outlining your relevant experience and suitability for the role.

MSS Security is an Equal Opportunity Employer, valuing the unique backgrounds, experiences, and contributions of each person We encourage and celebrate diversity.

We are proud to:

be certified by the Workplace Gender Equality Agency,

be a partner and supporter of Veterans employment and honoured to have an endorsed INNOVATE Reconciliation Action Plan.

Click APPLY to complete your application and you will be prompted to answer a few simple questions and upload your CV.

Thanks for taking the time to consider MSS as a future employer and we look forward to hearing from you.