Service Delivery Assistant

Fancy working for a company where 80% of its people would recommend as a ‘Great Place to Work’, a place that has recently been accredited by an external party as a ‘Great Place to Work’ who also has double figures of boomerang employees every year? Then we want to hear from you!

Are you an experienced HGV Driver looking for your next challenge? We currently have a fantastic opportunity to work within our Calne depot on a permanent basis. The HGV Driver / Depot Operative is responsible for ensuring our specialist assets, yard, and workshop areas are maintained to the highest standards, alongside assisting with the movement and delivery of vehicles. In this role, you should be efficient, detail-oriented, and able to work effectively to support our front-line team. High standards of work and a commitment to quality are at the forefront of the role.

The HGV Driver / Depot Operative will work very closely with all facets of the organisation including:

The Depot Manager

Workshop & Engineering Teams

Senior Monitoring Staff

Our business continues to grow at a fast pace, and we need to secure a superstar! If you believe this could be you, we want to hear from you!

What candidate are we looking for?

The HGV Driver / Depot Operative will have a background from within a similar driving or fleet support role, with proven experience handling large vehicles

Class 2 HGV Driving License (Essential)

Experience working in a commercial vehicle workshop environment

Municipal vehicle or equipment operation experience is preferable

Basic mechanical knowledge is an advantage

Ability to communicate effectively at all levels, including seeking and acting on performance feedback

An understanding of confidentiality when handling business information and advice

Strong time management with the ability to work within allotted timescales

A safety-first mindset with a commitment to maintaining PPE and following health & safety guidelines

The following additional skills would be an advantage:

Experience preparing vehicles to a standard fit for inspection, MOT, or hire purposes

Prior experience managing and reporting defects for wash bay equipment and company tooling

Knowledge of specialist commercial vehicle assets

What will be your duties?

The HGV Driver / Depot Operative is responsible for carrying out thorough vehicle washes on chassis and bodies to a standard fit for inspection, MOT, or hire

Valeting cab interiors and ensuring all washing and cleaning materials are used efficiently to reduce waste

Performing general labouring duties within the workshop and engineering areas to maintain a safe working environment

Keeping the yard, car park, and wash bay areas clean and tidy, reporting any equipment misuse or damage

Assisting with the collection and delivery of parts and vehicles as required by the business

Completing all job cards and relevant paperwork correctly and legibly

Ensuring all completed work meets the standards required to pass random quality checks monitored by senior members of staff

Utilizing specialist training and requesting support to aid your personal development

Collaborating with the front-line team to maximize productivity and ensure turnaround times are met efficiently

In return for your hard work and dedication, we provide a number of great benefits, including, Salary Sacrifice pension, discounted shopping, cinema and gym membership and a talent development programme so you can see where your development and progression in our business can go.

In addition to a generous salary, you will also receive these benefits:

* Depot bonus plan earning up to £3,000 per annum. * 33 Days annual leave (inclusive of statutory). * Salary Sacrifice pension. * Employee Assistance Program. * OnDemand GP and face to face counselling sessions. * Online health advice portal. * Benefit portal including retail, leisure, and holiday discounts. * Dedicated training and development to support your career with our business. * Recommend a friend bonus. * Death in Service (available from day one of employment). * Wellbeing programme. * Free onsite parking.

How can you apply?

Did you know that we accept applications in all varieties? We welcome all type of applications, whether you are a budding poet or artist, a songwriter, or a wordsmith where a traditional CV is more your style.

For all video/photo applications please ensure you demonstrate, similar to a traditional CV, that you meet the required skills and experience for the role to give you the best opportunity to be shortlisted for an interview.

If you wish to apply with a video, please upload a word document stating you have emailed your application and send your file to [email protected] (Please note – this is only for video or photo applications).

NRG Riverside has a recruitment process that is fair, inclusive and free from bias and we encourage our applicants to let us know if we can make it more user friendly for them. If our vacancies sound exciting, but your experience doesn’t 100% align, we still want to hear from you and would strongly encourage you to apply. We are proud to be an equal opportunity employer and are committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin ancestry, citizenship status, veteran status, and any other legally protected status under anti discriminatory laws.