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Service Center Support

FedEx Freight
USA
Full-time
Mid
Onsite
$23.34 / hour
Discovered 4 days ago
Communication

Full Job Posting

QUALIFICATIONS

  • High school diploma or GED
  • Two years general office experience preferred
  • One year customer service experience, preferred
  • Previous transportation experience preferred
  • Strong phone and interpersonal skills
  • Ability to count and perform basic math, with or without a calculator
  • Strong written and verbal communication skills
  • Ability to comprehend the various FedEx service products to assist in determining customers’ needs
  • Ability to use general office equipment, e.g. computer, fax machine, copier, scanner, etc
  • Typing/data entry skills
  • Ten-key skills preferred
  • PC experience with the ability to learn required computer systems/programs
  • Demonstrated time management, organizational and multi-tasking skills
  • Ability to handle confidential information
  • Ability to follow instructions and complete required training
  • Ability to work independently and/or as a team member
  • Ability to work in a fast-paced team environment
  • WORKING CONDITIONS:
  • Office/dock environment
  • Fast-paced; deadline oriented
  • Hours may vary due to operational needs
  • EST FedEx Freight, Inc
  • FedEx Freight is an Equal Opportunity Employer, including disabled and veterans. If you have a disability and you need assistance in order to apply for a position with FedEx Freight, please e-mail at [email protected]. FedEx Freight will not discharge or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

Preferred Qualifications

  • Two years general office experience preferred
  • One year customer service experience, preferred
  • Previous transportation experience preferred
  • Ten-key skills preferred

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