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Service Advisor | Audi Indooroopilly

Autosports Group
Indooroopilly, AUS
Full-time
Entry
Onsite
Discovered 1 months ago

Full Job Posting

Why Should YOU Join ASG?

Paid Parental Leave

Discounted Health Insurance

Access to an Employee Assistance Program (EAP) offering personal and professional advice.

Family and Friends Referral Program

Internal Referral Incentive Scheme

Free Coffee, Tea and Hot Chocolate

Team Activities and BBQ’s

Opportunity to be part of community support at a local and national level.

Diversity and Inclusion Council

Strong internal growth prospects & a focus on "promotion from within"

Responsibilities will include:

Greeting and assisting customers for the service department and updating customers on the status of their vehicle.

Explain service options and process.

Communicate with colleagues to schedule and complete the necessary repairs.

Order parts where applicable.

Update customer database as required and complete all relevant paperwork.

Follow manufacturer and dealership warranty policies effectively and efficiently.

Effectively booking customers vehicle services in via email, phone or face-to-face.

Preparing Repair Order and Job Sheets in preparation of customer requests to be executed through the workshop for prompt invoicing.

Our ideal candidate will possess the following:

Prior experience as a Service Advisor will be highly regarded.

The ability to work cooperatively in a team and autonomously within a fast-paced environment.

Exceptional organisational and time management skills.

Strong computer and literacy skills.

Customer centric attitude.

At Autosports Group, we celebrate diversity, inclusion, and family values. We wholeheartedly embrace individuals of all backgrounds, genders, and life situations, united in our mission to deliver "The Difference" to our diverse customer base.

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