Service Advisor | Toowong Mazda

Toowong Mazda is owned by Autosports Group which has 100 dealerships across Australia and NZ, employing approximately 3000 staff and is a large listed retail automotive group representing the world’s greatest prestige and luxury automotive brands.

Due to growth they are looking for a Service Advisor to join the team.

Why Should YOU Join ASG?

• Access to an Employee Assistance Program (EAP) offering personal and professional advice.
• Family and Friends Referral Program

• Free Coffee, Tea and Hot Chocolate
• Team Activities and BBQ’s
• Opportunity to be part of community support at a local and national level.
• Diversity and Inclusion Council

• Greeting and assisting customers for the service department and updating customers on the status of their vehicle.
• Explain service options and process.
• Communicate with colleagues to schedule and complete the necessary repairs.
• Order parts where applicable.
• Update customer database as required and complete all relevant paperwork.
• Follow manufacturer and dealership warranty policies effectively and efficiently.
• Effectively booking customers vehicle services in via email, phone or face-to-face.
• Preparing Repair Order and Job Sheets in preparation of customer requests to be executed through the workshop for prompt invoicing.

Our ideal candidate will possess the following:

• Prior experience as a Service Advisor will be highly regarded but not required
• The ability to work cooperatively in a team and autonomously within a fast-paced environment.
• Exceptional organisational and time management skills.
• Strong computer and literacy skills.
• Great customer relations skills

At Autosports Group, we celebrate diversity, inclusion, and family values.

We wholeheartedly embrace individuals of all backgrounds, genders, and life situations, united in our mission to deliver "The Difference" to our diverse customer base.