Server Assistant/Busser

Department: Food & Beverage

Reports To: Dining Services Manager

Burning Tree Country Club is seeking a professional, service-oriented, and values-driven Server Assistant to support our Food & Beverage team across our à la carte dining outlets, including The Grille Room, Founders Bar, Patio, and Salons.

This position plays a vital role in delivering exceptional Member and guest experiences by ensuring the dining room operates smoothly and efficiently, in accordance with established service standards. Server Assistants work closely with servers, runners, and management to maintain cleanliness, organization, and attentive service throughout each shift.

Through teamwork, consistency, and attention to detail, the Server Assistant contributes to the warm, professional atmosphere that defines Burning Tree Country Club.

Burning Tree Country Club is a private, family-oriented club founded in 1962 and committed to creating exceptional experiences for Members, families, and guests.

An 18-hole championship golf course that has hosted U.S. Open Qualifiers and Met PGA events

An 8-lane, 25-meter pool with diving well

Har-Tru tennis courts and platform tennis complex

Multiple dining venues and event spaces

Active junior programs in golf, tennis, and aquatics

A year-round Youth Activities Program and Summer Camp

We take pride in delivering first-class service through strong teamwork, thoughtful leadership, and attention to detail across all departments.

At Burning Tree Country Club, we are proud to be a team of dynamic professionals who champion authenticity, consistency, excellence, and innovation. We seek individuals who are committed to delivering exceptional service, working collaboratively, leading with integrity, and continuously striving to improve. Our team members are held to high standards and supported through structured training, meaningful feedback, and opportunities for growth.

You are dependable, attentive, and service-focused. You take pride in supporting your team and ensuring Members and guests feel welcomed and cared for. You:

Maintain a positive and professional attitude, even during busy service

Work efficiently and proactively

Communicate clearly and respectfully

Take initiative and anticipate needs

Thrive in a fast-paced, team-oriented environment

Set dining room tables according to Club standards and reservation needs

Complete side work duties, including stocking silverware, glassware, and linens

Polish glassware, china, and flatware

Refill condiment containers and maintain station readiness

Fold napkins and reset tables according to service standards

Provide water service and monitor beverage levels

Assist servers with clearing courses and special requests

Support drink service when necessary

Communicate table needs and guest requests to servers

Continuously monitor tables to assist with clearing and resetting

Maintain proper clearing techniques according to Club etiquette standards

Organize and separate bussed dishes properly to avoid breakage

Sort silverware, glassware, and china in dish area correctly

Clean and sanitize tables and chairs before resetting

Maintain cleanliness of service stands and work areas

Complete supply requisitions with management approval

Always maintain a courteous and professional demeanor

Demonstrate urgency and attentiveness during service

Support hosts and management when greeting and seating guests

Follow proper service etiquette and clearing procedures

Always assist the team proactively (never return empty-handed)

Communicate effectively with management and colleagues

Work weekends and holidays during peak season

Contribute positively to team culture and Member experience

Follow all Club policies and service standards

High School diploma or equivalent preferred

3–6 months related experience or training preferred

Equivalent combination of education and experience considered

To perform this role successfully, the Server Assistant must consistently meet the productivity, quality, and service standards expected at Burning Tree Country Club. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential functions.