Senior UX Researcher (100% Remote Worldwide)

Overview

About the job

Responsibilities

• Run UX research across Tether's consumer and developer products: Keet, QVAC Workbench, Tether Wallet, developer portals, and more
• Identify UX best practices and emerging patterns across each product category
• Research competitors and adjacent products to surface how others are solving comparable problems, and where the gaps are
• Translate findings into clear, actionable recommendations for product designers and product managers
• Partner with product teams across all four pillars (Stable Finance, Stable Intelligence, Stable Power, Stable Communications) to inform decisions at every stage of the product lifecycle
• Build and maintain a research repository so insights compound over time and are reusable across teams
• Tailor methods to each product qualitative, quantitative, lightweight, deep whatever the question actually needs
• 5+ years of UX research experience across consumer and/or developer products
• End-to-end research chops: defining the question, picking the method, executing, synthesizing, and communicating outcomes
• Strong command of qualitative methods (interviews, usability testing, contextual inquiry) and working familiarity with quantitative ones
• Working knowledge of at least one of: crypto wallets and self-custody, messaging or P2P, AI applications, or developer tooling
• Sharp written and verbal communication — able to convert ambiguous findings into decision-ready recommendations
• Experience with products where trust, privacy, security, money movement, or technical complexity affect the user experience.
• **Mandatory AI fluency:** you must actively use AI tools to speed up research planning, synthesis, insight mapping, documentation, and reporting, while applying strong human judgement.
• Strong communication skills, with the ability to convert messy findings into clear, decision-ready recommendations for Design, Product, Engineering, Marketing, and leadership.
• Strong product judgement: able to separate signal from noise and identify which insights should influence the product.
• Comfortable working in fast-moving environments where research needs to be practical, focused, and useful.
• Genuine curiosity, critical thinking, and depth of analysis that goes beyond surface-level observations.
• Low-ego collaboration style, with the ability to challenge assumptions clearly and constructively.
• Genuine curiosity and depth of thinking that goes beyond surface-level observations
• Bonus points:
• Background researching developer audiences and developer experience specifically
• Experience setting up UX research practices from scratch or scaling them across multiple product teams
• Background in fintech, crypto, AI, P2P, or open-source ecosystems
• Familiarity with privacy-preserving research methods
• Ability to create low-fidelity prototypes to demonstrate and inspire potential user flow , functionality and content structure improvements
• Important information for candidates
• Recruitment scams have become increasingly common.
• To protect yourself, please keep the following in mind when applying for roles:
• **Apply only through our official channels.** We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/
• **Verify the recruiter’s identity.** All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website.
• **Be cautious of unusual communication methods.** We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms.
• **Double-check email addresses.** All communication from us will come from emails ending in **@**tether.to **or @**tether.io
• **We will never request payment or financial details.** If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately.
• When in doubt, feel free to reach out through our official website.