Senior UX Designer

About the Role

Where You'll Work

• Hybrid role based in Toronto with the expectation to be in office at least 3 days a week for collaboration and connection.

What You'll Deliver

• Own end-to-end design for your product area from research and problem framing through release, grounded in user insight and measurable outcomes.
• Partner with Product Management to shape problems, define scope, challenge assumptions, and set priorities.
• Lead cross-functional collaboration with Product, Legal SMEs, and Engineering, aligning stakeholders and driving decisions.
• Leverage product analytics, user research, and domain expertise to make informed design decisions.
• Design across Microsoft add-ins, web, and mobile experiences, adapting fidelity and output to the stage.
• Elevate design maturity across the team by introducing process improvements and championing a research-informed, user-centered approach.

Must-Haves

• 5+ years of experience as a UX/Product Designer with a track record of shipping and iterating on live products.
• B2B SaaS experience, particularly in environments where you have helped elevate design maturity.
• Working knowledge of AI design principles and genuine interest in how AI and agentic products are evolving.
• Experience designing within the Microsoft ecosystem (add-ins, integrations).
• Ability to leverage product analytics tools like Pendo and existing organizational knowledge to inform design decisions.
• Strong cross-functional collaboration skills with the ability to align stakeholders, present design rationale, and navigate complex problem spaces.

Nice to Haves

• Experience in LegalTech or similarly complex, domain-driven industries.
• Familiarity with collaborative prototyping environments such as Replit.
• Background independently running lightweight UX research (surveys, interviews, usability tests).
• Experience designing for mobile alongside desktop and web experiences.

Pay Transparency

• Base salary range for this role is $100,000 to $130,000 CAD.
• Final compensation determined by experience, skills, education, and other relevant qualifications.
• Role is also eligible to earn commission based on performance.
• Benefits include medical, dental, and vision coverage, retirement savings plan with company match, and incentive and recognition programs.