Senior Telecom/Collab Admin

Nair Systems is currently looking Senior Telecom/Collab Admin our Qatar operations.

Education/Experience Requirements:

• Bachelor’s Degree in Computer/Communications Engineering.

• Minimum of 5 years experience in Telecom Systems support . Experience in financial institutions is a plus.

• Professional training on the relevant systems.

Required Special Skills :

• Excellent oral and written communication skills in English and Arabic.

• Strong analytical, problem solving, and decision-making skills.

• Self-driven with well-developed leadership and team-building skills.

Essential Duties & Responsibilities :

Telecom Infrastructure Management

Administer, design, and support telecom and collaboration systems, including:

• IP Telephony systems

• PSTN / PRI / SIP telephony lines

• ADSL lines

• Voice recording systems

• Video conferencing systems

• Structured cabling (internal and external networks)

• Ensure high availability and optimal performance of telecom systems across all Group locations.

Customer (Internal & External):

• Handles efficiently & effectively the bank’s Telecom systems and services that extend to all users

• Maintains relationships with selected vendors for Telecom hardware & software for proper handling & support of telecom equipment/services

• Maintains effective relationship with all other related departments & units to achieve the Group’s goals & objectives in Telecom systems availability & monitoring.

Internal (Processes, Products, Regulatory):

• Responsible for the handling & maintenance of Telecom systems & equipment at the Group’s sites

• Performs on-site & remote technical support of Telecom Systems and equipment.

• Liaises effectively with Ooredoo regarding Telecom lines & services provided by them

• Evaluates existing Telecom systems, and proposes possible improvements

• Handles Telecom projects, and ensures the compliance with requirements & deadlines.

• Enforces approved Telecom policies

• Maintains proper documentation of Telecom Systems network

• Supervises the related Telecom resources & vendors.

Learning & Knowledge:

• Maintains a working knowledge of Telecom operation and monitoring systems.

• Possesses in depth technical knowledge in Telecom systems to ensure reliable service delivery and security and resolve any business disruption or inconvenience to users.

• Maintains working knowledge of Telecom operating regulations and guidelines along with any other related industry standards.

• Identifies areas for professional self development

Other:

• Ensure high standards of confidentiality to safeguard business-sensitive information.

Joining time frame: 2 weeks (maximum 1 month)