Senior Technology Specialist, Enterprise Platforms

The Opportunity

Work Arrangements

• This is a hybrid role based in Waterloo, Ontario.
• Work in the Waterloo office at least two assigned consecutive days every other week and one additional assigned day each month.
• Some roles may require more office attendance than the stated minimum.

What You'll Do

• Lead design, development, and maintenance of medium to large workflow and automation projects supporting critical business objectives.
• Create, enhance, and support complex ECM configurations and customized components, including integrations with major organizational systems.
• Collaborate with business partners, ECM team members, and IT groups to design and implement integrated solutions.
• Solve complex technical problems and provide solution options with impact analysis.
• Research technologies and work with the ECM Architect on business improvement recommendations.
• Provide technical support and monitor and maintain ECM systems for availability and performance.

What You'll Bring

• Demonstrated technical design capability and delivery of complex solutions.
• Technical-lead experience on larger integrated implementations.
• Ability to analyze complex custom processes and identify code or configuration streamlining options.
• Thorough C# knowledge across .NET Core and .NET Framework, plus REST API development and consumption.
• Hands-on software systems design and development experience for on-premise and cloud solutions.
• Knowledge of code management and build practices such as DevOps.
• Operational support, system-health troubleshooting, and stakeholder communication skills.
• Strong knowledge of networks, Active Directory, security practices, and server infrastructure.
• University degree or equivalent technical education and work experience.

Preferred Experience

• Experience with enterprise workflow, case and queue management, or automation solutions such as Hyland OnBase, WorkView, or Kofax Capture is an asset.
• Microsoft Azure experience is an asset.

Rewards and Benefits

• Benefits include learning and development opportunities, incentive pay, annual salary reviews, employer-paid benefits, pension matching, vacation, and a paid volunteer day.
• The role is eligible for a discretionary annual incentive award tied to business performance.

Employment Term