Senior Technical Writer
Full Job Posting
What the Role Owns
API reference documentation: Author and maintain OpenAPI (OAS 3.0) specifications and the reference documentation generated from them, keeping them accurate release over release.
Developer guides: Integration guides, quickstarts, and authentication/tenancy walkthroughs for customer and partner engineers consuming our platform APIs.
Release notes: Own the engineering and product release-notes pipeline on our release cadence, working from Jira and GitHub rather than waiting for inputs.
Docs-as-code workflow: All documentation lives in Markdown on GitHub and moves through pull-request review. Drafting is AI-assisted (we use Claude heavily across R&D); the writer's judgment is the editorial layer on top, not a replacement for it.
User & admin documentation: Second stream, picked up in launch bursts and maintenance: product user manuals, admin-app help content, and customer-facing launch collateral (for example, maintaining the PDM user manual as the product evolves).
Partnership: Sits with Engineering and Product daily. Must be able to pull accuracy out of busy engineers — reading the code change, the spec, and the ticket — rather than needing content handed over finished.
Must-Have Qualifications
Range across both documentation types: 4–7 years of technical writing with the majority on developer-facing content (API references, SDK docs, integration guides) plus real end-user or admin documentation experience (product manuals, help content). The role is API-first but multifunctional — a portfolio showing only one of the two falls short, and a UI-help-only portfolio does not qualify.
OpenAPI / OAS 3.0 hands-on: Can read, edit, and maintain OAS 3.0 specs directly — not just render them in a portal.
REST fluency: Comfortable with endpoints, request/response shapes, OAuth2/JWT auth, webhooks, and error semantics; can fire a test call in Postman or curl to verify what they are documenting.
GitHub + Markdown: Branches, pull requests, reviews, merge discipline. Docs-as-code is the daily workflow, not an aspiration.
Reads payloads and code: Can read JSON/YAML and follow sample code in at least one of Python, Java, or JavaScript well enough to catch documentation errors.
Strong written English: A writing sample (API reference or developer guide they authored) is required with every submitted profile.
Strong Pluses
Healthcare technical writing: Prior technical writing in healthcare or healthtech is a big plus — EMR/EHR integrations, HL7 or FHIR interfaces, provider or claims data, HIPAA-aware documentation. A writer who already speaks this language shortens ramp materially; weight this heavily when two profiles are otherwise equal.
Documentation tooling: Redoc, Swagger UI, Stoplight, ReadMe, Docusaurus, or similar API documentation platforms.
AI-assisted documentation: Demonstrated use of AI tools (Claude, Copilot, or similar) in a real documentation workflow — prompting, reviewing, and correcting output rather than pasting it.
Additional information
DexCare is an Equal Opportunity Employer DexCare is an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, caste, religion, colour, sex, gender identity or expression, sexual orientation, marital status, pregnancy or maternity, age, disability, or any other status protected under applicable Indian law. DexCare provides reasonable accommodation to applicants with disabilities, in line with the Rights of Persons with Disabilities Act, 2016.
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