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Implementation Engineer

DexCare
Bengaluru, IND
Full-time
Entry · 2+ years experience
Hybrid
Discovered 1 months ago
PythonSQLSQL ServerOracleAtlassian Product SuiteConfluence

Full Job Posting

  • Identifies client’s core service requirements on assigned implementation projects.
  • Manage and perform high quality core service build and scripting on assigned implementation projects to hit established project deadlines and meet client requirements.
  • Identify opportunities to improve processes and efficiency. Author scripts or perform other build to implement the improvements.
  • Provides technical input and recommendations to client and DexCare teams to achieve client’s desired outcomes.
  • Provide demonstrations of the solution as needed during the implementation cycle.
  • Coordinates closely with the internal engineering and other technical teams as necessary.
  • Provides coaching and professional development to others enhancing their product knowledge, technical acumen, and technical sales skills.
  • Identifies and implements process improvement within the technical and implementation teams
  • BA/BS degree in Computer Science, Engineering, Mathematics, or related fields (or equivalent experience) plus at least 2+ years of experience in an implementation engineering role.
  • Proficient analytic, problem solving, and basic leadership skills required, including a thorough understanding of how to interpret customer business needs, and translate them into technology.
  • Effective communicator and collaborator across internal and external teams.
  • Proficient understanding of Python and SQL programming.
  • Experience with relational databases (SQL Server and/or Oracle).
  • Experience with Atlassian Product Suite and other project management systems (Confluence, SmartSheet, SalesForce, etc.).
  • Experience working with Cloud Platform Services, such as MSFT Azure or Amazon AWS, with working knowledge of APIs to interface 3rd Parties
  • Basic understanding of HTML, Javascript, Typescript, and CSS concepts and techniques.
  • Technical understanding of Electronic Medical Record (EMR) systems such as Epic, Cerner, Athena, etc.
  • Experience with DataDog and Splunk monitoring tools.

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