Senior Technical Program Manager - Capacity Planning

Own the capacity planning program end-to-end — from demand forecasting and resource modeling to procurement coordination and delivery tracking across Snowflake's multi-cloud infrastructure (AWS, Azure, GCP)

Drive cross-functional alignment between Engineering, Infrastructure, Finance, and Cloud Provider teams to ensure capacity meets projected growth, seasonal demand spikes, and new product launches

Build and improve forecasting models and frameworks that translate business growth signals, customer onboarding patterns, and workload trends into actionable infrastructure capacity plans

Establish governance and review cadences — own weekly/monthly capacity reviews with engineering leadership, surface risks and tradeoffs, and drive decisions on resource allocation and prioritization

Identify and mitigate capacity risks proactively — monitor utilization trends, flag bottlenecks, single points of failure, and lead constraint resolution before they become customer-impacting

Partner closely with engineering teams to understand workload characteristics, architecture changes, and new feature launches that affect capacity requirements

Drive efficiency and optimization programs — identify opportunities to reduce waste, improve utilization, and right-size infrastructure spend without compromising performance or availability

Develop dashboards, metrics, and reporting that give leadership real-time visibility into capacity health, spend trajectory, and delivery timelines

Influence infrastructure strategy by providing data-driven recommendations on cloud provider mix, reserved vs. on-demand strategy, and long-term capacity investments

7+ years of experience in technical program management, infrastructure planning, capacity management, or a related discipline at a cloud-scale technology company

Demonstrated experience managing programs across multiple cloud providers (AWS, Azure, and/or GCP)

Strong understanding of cloud infrastructure concepts: compute, storage, networking, containerization, and resource orchestration

Experience with demand forecasting, resource modeling, and data-driven decision-making at scale

Proven ability to drive cross-functional programs spanning engineering, finance, and operations with VP/Director-level stakeholders

Excellent communication skills — ability to synthesize complex technical and financial data into clear executive-ready narratives

Strong program management fundamentals: dependency tracking, risk management, milestone governance, and stakeholder alignment

Experience with infrastructure capacity planning at hyperscale (10K+ node deployments or equivalent)

Familiarity with cloud cost management and FinOps principles

Experience with data platforms, data warehousing, or database infrastructure

Working knowledge of monitoring and observability tools (Grafana, Datadog, CloudWatch, or equivalent)

Background in building or improving automated capacity planning systems and tooling

Experience operating in a fast-growth, high-ambiguity environment where priorities shift quickly

Get It Done — You thrive on turning ambiguity into executable plans and delivering outcomes, not just status updates

Own It — You treat the capacity program as yours end-to-end, anticipating risks rather than reacting to them

Integrity Always — You make data-driven recommendations even when they're uncomfortable, and communicate tradeoffs transparently

Think Big — You don't just plan for today's scale — you build the frameworks that prepare Snowflake for 10x growth

Join one of the fastest-growing enterprise technology companies in the world

Work on infrastructure that powers AI and data workloads at global scale

Collaborate with world-class engineering talent across Menlo Park, Bellevue, and beyond

Competitive compensation, meaningful equity, and benefits that support you and your family

A culture that values ownership, speed, and delivering results

Snowflake is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake.

How do you want to make your impact?

For jobs located in the United States, please visit the job posting on the Snowflake Careers Site for salary and benefits information: careers.snowflake.com