Senior Technical DevOps Engineer - Observability

Job Purpose

- Observability

- Observability

In This Role, You Will

• Lead the discovery phase of Cloud adoption/ migration by partnering with the Architects and Security to strategize well defined DevOps and Cloud engineering architectures.
• Lead the automation of change management, building resiliency, monitoring, capacity planning and emergency response for set of products that you are responsible for.
• Act as a lead for service reliability, scalability and performance for a set of products as part of system enablement team for Agile release trains. Primary lead who identifies and improves the lifecycle of products/services by addressing flow of value through the continuous deployment pipelines.
• Review deployment and operational environments, i.e., execute initiatives to reduce failure, troubleshoot issues across the entire infrastructure stack, expand monitoring capabilities, and manage technical operations.
• Collaborate with Release Engineering, Product Development and Security teams to develop change management strategies e.g. canary-style deployments, pushing out new releases without interrupting services, and rolling back features that demonstrate problems.
• Enable automation of everything possible and ensure continuous deployment pipeline is always in good health and is responsible for the technical design and high-quality coding for technology products with built in quality and production deployment ready.
• Build, maintain and operate technical environments for software development, continuous integration and continuous deployment based on cloud application design principles such as 12 factor apps.
• Embrace DevSecOps principles to advise and architect security solutions with engineering and product teams, ensuring all technologies and projects are robust and adhere to security standards.
• Be an advisor to enable the teams to drive corrective, adaptive, preventative and perfective maintenance of solutions automating environment management, service management, infrastructure management and cyber security aspects of the systems.
• Apply Site reliability principles to ensure availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning and act as a bridge between development and operations by applying an engineering mind-set to system administration.

Qualification

• To be considered for this role, you must meet the below requirements:
• Degree or Honours (12+3 or equivalent) in Information Technology or relevant.
• 5+ years of experience in DevOps, Site Reliability Engineering (SRE), or similar roles.

Knowledge/Skills

• Hands-on experience implementing and managing enterprise-class observability and self-healing solutions such as Splunk, Dynatrace, AppDynamics, Datadog, Grafana, and Automic Orchestrator.
• Strong hands-on experience in designing and implementing observability solutions across cloud-native, hybrid, on-premises, and mainframe environments (AWS, Azure, VMware, and data centres).
• Proven expertise in fully automated deployment pipelines, infrastructure automation, and Infrastructure as Code (IaC) using tools such as Terraform and Ansible.
• Strong experience in Observability as Code, including instrumentation and monitoring configuration for applications, databases, and infrastructure platforms.
• Strong scripting and automation skills using Python, Bash, PowerShell, Shell scripting, REX, and JCL, with experience integrating and consuming REST APIs.
• Experience with containerization and orchestration platforms such as OpenShift and Kubernetes.
• Familiarity with CI/CD pipelines and tools such as Jenkins and GitLab.
• Strong understanding of Application Performance Monitoring (APM), log analytics, monitoring concepts, dashboard creation, alert configuration, and metric collection.
• Strong analytical and troubleshooting skills with the ability to write and manage complex queries using PL/SQL, Splunk Processing Language (SPL), or equivalent query languages.

Other Preferred Skills

• SNMP and Network Monitoring using Zabbix.
• Strong administration experience of Linux & Windows Operating System.
• Knowledge of IBM Mainframe ZOS system, System Management Facility, RACF, Observability and Monitoring.
• Configure / create dashboards and alerts on Observability tools.

Salary