Senior Systems Engineer

Black & Grey HR is recruiting for a leading technology and service provider in Doha, Qatar.

Our client is looking to hire a Senior Systems Engineer who will be responsible for designing, managing, and optimizing ICT infrastructure across large-scale sports facilities.

The role focuses on ensuring high availability, performance, and security of systems supporting both mega events and day-to-day operations.

The ideal candidate will bring strong expertise in hybrid infrastructure environments, combining on-premises systems with cloud technologies.

_Infrastructure Management_ - Manage and administer enterprise infrastructure including Active Directory, Windows Servers, storage, networking, virtualization, and backup systems.- Support and maintain hyper-converged infrastructure (HCI), particularly Dell VxRail and VMware vSphere/ESXi environments.- Oversee Azure cloud infrastructure and ensure seamless integration with on-premises systems.- Manage hybrid environments including Azure services such as virtual networks, compute, storage, and identity management (Entra ID).- Plan and execute system upgrades, patching, and lifecycle management of hardware and infrastructure.- Lead infrastructure projects including RFP preparation, vendor evaluation, migrations, and technical documentation.- Monitor system performance, health, and security to ensure optimal uptime and efficiency.- Manage CCTV and surveillance infrastructure, ensuring reliability and availability of video systems.- Collaborate with cross-functional teams (network, security, applications) to ensure smooth operations.- Provide advanced L2/L3 technical support for escalated infrastructure issues._Incident Management_ - Investigate and diagnose incidents by analyzing event timelines and identifying root triggers.- Assess the impact of incidents, including affected users and systems.- Leverage knowledge bases, past incident records, and vendor documentation for resolution.- Coordinate with stakeholders and vendors until full incident resolution is achieved.- Test and validate solutions before closure.- Provide escalation support and ensure timely resolution of critical incidents._Problem Management_ - Analyze recurring incidents to identify underlying problems.- Categorize and prioritize problems based on business impact and severity.- Perform root cause analysis (RCA) for major incidents.- Develop and implement temporary workarounds and permanent fixes.- Lead resolution of critical issues impacting stadium and venue operations.- Create and maintain runbooks, SOPs, and troubleshooting documentation.

_Experience & Education_ - 8+ years of experience in infrastructure/system engineering roles, with a focus on hybrid environments (on-prem + cloud).- Bachelor’s degree in Computer Engineering, Information Technology, Computer Science, or a related field._Technical Skills_ - Strong experience with Windows Server and Active Directory environments.- Hands-on expertise with Microsoft 365 / Exchange Online.- Experience managing SSL certificates and licensing.- Proficiency in Linux environments (RHEL, CentOS, Ubuntu).- Expertise in VMware (vSphere, vCenter) and hyper-converged infrastructure (preferably Dell VxRail).- Experience with enterprise storage solutions (vSAN, NAS, Dell EMC).- Strong knowledge of Azure services including IaaS, PaaS, Azure Arc, Azure Backup, and Azure Monitor.- Solid understanding of ITIL frameworks including incident, problem, and change management.- Experience supporting large-scale, time-sensitive environments (sports/events industry is a plus)._Certifications_ - Microsoft Certified: Azure Administrator Associate (preferred)- Google Associate Cloud Engineer or equivalent certifications- Linux+ or other relevant system engineering certificationsBenefits- Competitive Salary + Benefits Package