greenhouse
Senior Strategic Partnerships Manager, Deliveroo Express
Deliveroo
London, GBR
Senior · 4–6 years experience
Onsite
Discovered 1 weeks ago
Account managementCommunication
Key Skills for This Role
Account managementCommunication
Full Job Posting
Key Responsibilities
- Directly own the day-day relationship with Deliveroo Express partners across all verticals - Restaurants, Grocery and Retail
- Analyse and present insights on performance against KPIs during weekly/monthly/quarterly meetings and reviews
- Conduct detailed analysis and extract insights to deliver operational excellence and identify ways to course-correct if needed
- Identify opportunities to deepen and grow our partner relationships
- Develop on-going sales strategy for Deliveroo Express including pipeline development across markets, with support from your Commercial lead
- Conduct new business pitching and commercial negotiation for new partners, with support from your Commercial lead
- Qualities We’re Looking For
- DECISIVE AND INFLUENTIAL: you should thrive in a fast-paced environment, and be comfortable with making fast decisions, even in times of ambiguity and based on intuition. You are comfortable making recommendations and communicating them across the business persuasively. More importantly, you must have a strong desire to galvanise action within Deliveroo, thinking about the big picture but also not afraid to get into the weeds of a problem to get things done.
- ANALYTICAL AND COLLABORATIVE: there will be some number-crunching involved, but your role will also be about stepping back – you’ll need to see the bigger picture and understand how your insights are aligned with the direction the business is heading in.
- COMMERCIAL: you will need to excel in building relationships with local commercial teams, and external partners and understand how best to bring our proposition to grocers and retailers. You will need to build a deep understanding of the Deliveroo P&L and operations of the business.
Requirements:
- 4-6 years’ experience in an account management, grocery/retail operations or strategy / strategic partnerships role.
- Confident in analysing data and extracting compelling and actionable insights
- Strong operational mindset to identify opportunities for excellence and course-correct when needed
- Partner obsessed, with effective relationship building, organisation and communication skills
- Collaborative team player who is able to get the best out of the people around you. Able to work effectively with various teams and all levels of Deliveroo.
- Experienced negotiator within the ability to drive mutual value for both partners and Deliveroo
- London-based with a minimum of three days required in the office
Nice to have:
- Experience working with FMCG / grocery / retailer e-commerce or last mile operations preferable.
- Experience in working in a dynamic high-growth company is preferable
- Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
- We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
- If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
- If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
- Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness.
- Diversity, Equity and Inclusion
- At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
About Deliveroo
E-Commerce & Online Retail11381 employeesFounded 2013
Food delivery and online logistics marketplace.
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