Senior Staff IAM Software Engineer

Federal Employment Requirement

• Only US citizens, naturalized US citizens, or US permanent residents holding a green card will be considered due to federal requirements.

Security Organization

Role Overview

What You’ll Do

• Participate in technical deliverables covering quality, performance, maintainability, and scalability.
• Build end-to-end CI/CD pipelines with GitLab, GitLab Runners, Jenkins, and Nexus.
• Implement infrastructure as code and configuration management with Terraform, Ansible, and Puppet.
• Own identity platform and ServiceNow integrations, including APIs, connectors, provisioning, and lifecycle automation.
• Develop backend services and user-facing IAM workflows and contribute to UI implementation.
• Apply analytics to role mining, access patterns, entitlement optimisation, and AI-assisted access recommendations.
• Participate in design and code reviews.
• Mentor four to five junior- to mid-level engineers.
• Partner with security, compliance, platform, product, and engineering teams on secure and scalable solutions.
• Advocate for patterns that improve resilience, developer velocity, and operational maturity.
• Design reusable software components and collaborate with principal-level staff on technical initiatives.

Required Qualifications

• Experience integrating AI into work processes, decision-making, or problem-solving.
• Deep experience building production enterprise platforms.
• Strong IAM experience with identity lifecycle, RBAC or ABAC, access certifications, and privileged access management.
• At least 10 years of software engineering experience and at least three years as senior staff or equivalent.
• Backend proficiency in Java or Python, database experience with MySQL or PostgreSQL, and frontend knowledge including JavaScript, AngularJS, REST APIs, and HTML/CSS.
• Experience designing and operating complex distributed enterprise platforms.
• Experience with CI/CD and DevOps workflows using GitLab, Jenkins, Nexus, JFrog, or equivalent tools.
• Infrastructure automation proficiency with Terraform, Ansible, and/or Puppet.
• Identity data analytics ability and familiarity with automated testing in CI/CD pipelines.
• Knowledge of distributed systems, RESTful APIs, reliability, observability, and software quality principles.
• Ability to mentor engineers and lead cross-functional technical initiatives.

Preferred Qualifications

• Knowledge of data structures, algorithms, object-oriented design, design patterns, and performance optimisation.
• At least 10 years of experience with Java, C#, or another high-level compiled language.
• At least five years of experience with automated testing frameworks such as JUnit, Selenium, Playwright, or TestNG.
• Familiarity with SailPoint, Veza, ServiceNow platform integrations, SAML, OAuth2, OIDC, or SCIM.
• Experience with Neo4j, machine-learning-assisted role mining, or access recommendation systems.
• Exposure to regulated environments such as FedRAMP or GCC.
• Experience with AI productivity and coding tools such as Cursor or Windsurf.
• Comfort with IDEs, debuggers, profilers, source control, and Unix-based systems.

Compensation

• For positions in the stated location, base pay is $190,900 to $334,100, plus equity when applicable, variable or incentive compensation, and benefits.
• Total compensation varies according to qualifications, skill level, competencies, and work location.

Work Personas

• ServiceNow uses flexible, remote, and required-in-office work personas based on employee work location and role nature.
• The source metadata identifies this posting as remote, while the description discusses work-persona eligibility and relocation for West Palm Beach.

Benefits

• Benefits include health plans, flexible spending accounts, a 401(k) plan with company match, ESPP, matching donations, flexible time away, and family leave programs.