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Senior Staff Engineer (Qualtrics Survey Operations Specialist)

Nagarro
IND
Full-time
Onsite
Discovered 3 weeks ago
QualtricsSurvey FlowBranch, display, and skip logicEmbedded data and validation rulesQualtrics workflows and automated actionsMultilingual survey management

Full Job Posting

Company

Nagarro is a digital product engineering company with a global workforce and a dynamic, non-hierarchical work culture.

Role

The role requires a hands-on specialist to manage survey platforms and operations, with strong Qualtrics expertise.

The role asks for 7.5+ years of experience and independent individual-contributor work.

Required experience and qualifications

  • Relevant professional experience in survey platforms and operations, including building and configuring complex Qualtrics surveys.
  • Strong knowledge of survey logic, workflows, notifications, automated actions, themes, styling, and layouts.
  • Experience with multilingual surveys, translation updates, testing, troubleshooting, version management, and post-launch fixes.
  • Strong attention to detail, analytical and problem-solving skills, communication, and stakeholder management.
  • Bachelor's or master's degree in computer science, Information Technology, or a related field.

Desirable experience

  • Qualtrics certifications or advanced platform training are desirable.
  • Qualtrics XM, Customer Experience, or Employee Experience experience is an advantage.
  • JavaScript, HTML, or CSS customization is desirable; survey integrations, APIs, dashboards, or data exports are an advantage.
  • Global stakeholder and multilingual survey program experience is preferred.

Responsibilities

  • Build, configure, maintain, test, and troubleshoot Qualtrics surveys, logic, workflows, and user experience.
  • Manage multilingual content, translations, versions, corrections, enhancements, and post-launch fixes.
  • Support deployment and production readiness; maintain documentation and change records.
  • Collaborate with business, research, marketing, customer experience, and technology stakeholders.
  • Ensure survey quality, governance, and operational standards.

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