Senior Spa Therapist - Female
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Key skills for this role
About the Role
Marriott International seeks a Senior Spa Therapist to provide massage services, advise employees, and ensure consistency in services. The role requires at least 1 year of related work experience and a National Massage Certification.
Key Skills for This Role
Responsibilities
- Advise employees on in house groups, policy changes, or other pertinent information
- Ensure consistency in services provided across providers
- Provide massage services to guests using props and/or products
- Promote, sell, and answer questions about spa/salon services
- Ensure guest comfort and safety throughout service
- Maintain cleanliness of tools, workstation, and/or treatment room throughout shift
- Secure supplies and equipment at end of each shift
- Check computer for updates and changes to schedule; inform providers of last minute changes
- Complete requisitions, stock, organize, and dispense products and supplies
- Inspect work areas and tools/equipment to ensure conformance to company standards
- Handle inappropriate guest behavior by stopping service and informing supervisor/manager
- Maintain current licensure in service area
Requirements
- Technical, Trade, or Vocational School Degree
- At least 1 year of related work experience
- Less than 1 year supervisory experience
- National Massage Certification
- Ability to lift/carry objects up to 10 pounds
- Ability to stand, sit, or walk for extended periods
Full Job Posting
POSITION SUMMARY
- Advise employees on in house groups, policy changes, or other pertinent information.
- Ensure consistency in services provided across providers.
- Provide massage services to guests using props and/or products.
- Promote, sell, and answer questions about spa/salon services.
- Ensure guest comfort and safety throughout service.
- Maintain cleanliness of tools, workstation, and/or treatment room throughout shift.
- Secure supplies and equipment at end of each shift.
- Check computer for updates and changes to schedule; inform providers of last minute changes.
- Complete requisitions, stock, organize, and dispense products and supplies.
- Inspect work areas and tools/equipment to ensure conformance to company standards.
- Handle inappropriate guest behavior by stopping service and informing supervisor/manager.
- Maintain current licensure in service area.
Additional Responsibilities
- Assist management in hiring, training, scheduling, counseling, and motivating and coaching employees; serve as a role model.
- Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.
- Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional.
- Maintain confidentiality of proprietary information; protect company assets.
- Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs.
- Speak with others using clear and professional language; prepare and review written documents accurately.
- Answer telephones using appropriate etiquette.
- Develop and maintain positive working relationships.
- Ensure adherence to quality expectations and standards.
- Stand, sit, or walk for an extended period of time; grasp, turn, and manipulate objects of varying size and weight.
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
- Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
- Education: Technical, Trade, or Vocational School Degree.
- Related Work Experience: At least 1 year of related work experience.
- Supervisory Experience: Less than 1 year supervisory experience.
REQUIRED QUALIFICATIONS
- License or Certification: National Massage Certification.
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