Senior Solution Consultant - ServiceNow

About This Role

Introduction A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You’ll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partner ServiceNow, you’ll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You’ll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.

Your Role And Responsibilities As a Senior Solution Consultant - ServiceNow, you will ensure profitable winning solutions by building and enabling solutioning teams that co-create, shape, and design innovative solutions that maximize client strategies and help drive growth for IBM Consulting. You will leverage global learnings, market insights, and ServiceNow expertise to build eminence and guide critical solutions that tie client strategies to IBM strategies to optimize business outcomes. Your primary responsibilities will include:

• Drive Solution Excellence: Develop and enable solutioning teams to co-create, shape, and design innovative solutions that meet client needs and drive growth for IBM Consulting.
• Balance Competitiveness and Deliverability: Ensure solutions are competitive while maintaining healthy margins for IBM and delivering value to clients.
• Foster Client Relationships: Build credibility, trust, and lasting client relationships through effective solutioning and delivery.
• Apply Solutioning Standards: Ensure solutioning standards, models, best practices, and expertise are applied to solutions to maintain E2E integrity.
• Innovate Across Partner Ecosystem: Further IBM's market eminence by innovating across our partner ecosystem and driving business outcomes.

Preferred Education Master's Degree

Required Technical And Professional Expertise

• Deep Expertise in Solution Development: Proven experience in developing and enabling solutioning teams to co-create, shape, and design innovative solutions that meet client needs and drive business growth.
• Experience with Global Market Insights: Demonstrated ability to leverage global learnings, market insights, and Service Line expertise to build eminence and guide critical solutions that tie client strategies to business outcomes.
• Solutioning Standards and Best Practices: Experience in applying solutioning standards, models, best practices, and expertise to solutions to maintain end-to-end integrity.
• Complex Solution Delivery: Proven experience in delivering complex, multidiscipline solutions that drive business outcomes and meet client needs.
• Eminence Building in Partner Ecosystems: Experience in innovating across partner ecosystems to further market eminence and drive business outcomes.

Preferred Technical And Professional Experience

• Global Market Insights: Deep understanding of leveraging global learnings, market insights, and ServiceNow expertise to build eminence and guide critical solutions that tie client strategies to business outcomes.
• Solution Eminence Building: Experience in innovating across partner ecosystems to further market eminence and drive business outcomes, with a focus on optimizing business results.
• Multidiscipline Solution Delivery: Proven ability to deliver complex, multidiscipline solutions that drive business outcomes and meet client needs, with a focus on maintaining end-to-end integrity.