Senior Software Tester

About Saned Health

The Role

Test Strategy & Leadership

• Define and own the test strategy across HIS, portals, mobile apps, and integration services.
• Translate product requirements, user stories, and clinical workflows into clear test plans, scenarios, and acceptance criteria.
• Establish QA standards, entry/exit criteria, and release readiness checklists across teams.
• Mentor junior QA engineers — review their test cases, coach them on bug reporting, and grow the team's technical skills.
• Partner with product managers, developers, DevOps, and clinical informatics on quality from design through release.

Functional & Manual Testing

• Execute exploratory, functional, regression, and user acceptance testing across complex healthcare workflows.
• Validate clinical and operational scenarios — patient registration, encounters, orders, discharge, billing, claims, referrals, and more.
• Verify edge cases that matter in healthcare: Arabic/English bilingual UI, RTL layouts, Hijri/Gregorian dates, national ID formats, and Saudi-specific clinical data.
• Write reproducible bug reports with clear severity, environment, and impact assessment.

Test Automation

• Build and maintain automated test suites for web (e.g., Playwright, Cypress, or Selenium) and mobile (e.g., Appium or platform-native frameworks).
• Develop API test automation using tools such as Postman/Newman, REST Assured, or pytest.
• Integrate automated tests into CI/CD pipelines so they run on every change, with clear pass/fail signals.
• Drive test data management, test environment hygiene, and reliable, non-flaky test design.
• Define which tests should be automated, which should stay manual, and where the line lives.

Mobile Testing

• Test native and cross-platform mobile applications across iOS and Android, including device, OS-version, and network-condition coverage.
• Validate offline behavior, sync, push notifications, biometric login, and permission flows.
• Use device farms or emulator/simulator strategies to scale mobile coverage.

API & Integration Testing

• Design and execute thorough tests for REST APIs, message-based integrations, and event-driven flows.
• Test integrations with national health platforms (NPHIES), payers, government systems, and third-party clinical/lab systems.
• Validate FHIR resources, HL7 messages, and other healthcare data exchanges for structural and semantic correctness.
• Verify error handling, retries, idempotency, and audit trails in integration flows.

Performance & Load Testing

• Plan and execute performance, load, stress, and soak tests using tools such as JMeter, k6, Locust, or Gatling.
• Define performance SLOs in collaboration with engineering and operations — response times, throughput, error rates.
• Identify bottlenecks across application, database, and network layers and work with engineering on remediation.
• Establish performance baselines and regression checks for major releases.

Quality Operations & Compliance

• Maintain test artifacts, traceability matrices, and evidence trails to support CBAHI, JCI, and NPHIES audits.
• Operate test management tooling (Jira, Xray, Zephyr, TestRail, or similar) and keep coverage and quality dashboards current.
• Contribute to root cause analysis, post-release defect reviews, and continuous QA process improvement.
• Champion data privacy and PHI handling discipline in test environments — no production PHI in test, ever.

Required

• 5+ years of professional software testing experience, including at least 2 years in a senior or lead capacity.
• Strong manual testing foundations: test design techniques, exploratory testing, risk-based prioritization, and disciplined bug reporting.
• Hands-on test automation on web (Playwright/Cypress/Selenium) and at least one mobile automation framework (Appium or native).
• API testing experience: Postman, REST Assured, pytest, or similar; comfortable reading and writing JSON, designing contract tests, and debugging at the network level.
• Performance testing: real experience with JMeter, k6, Locust, or Gatling — not just running scripts but designing scenarios and analyzing results.
• CI/CD integration: you have wired automated tests into pipelines (GitLab CI, GitHub Actions, Jenkins, or similar).
• SQL: confident writing queries to validate data, reproduce bugs, and investigate issues.
• Bug tracking & test management: fluent in Jira and at least one structured test management tool.
• Communication: you write defect reports developers actually thank you for, and you can explain risk to a non-technical product manager or clinician.
• Nice to Have
• Healthcare domain experience — HIS, EMR/EHR, RCM, claims, or telehealth.
• Familiarity with FHIR, HL7, NPHIES, ICD-10, CPT, or SNOMED.
• Security testing fundamentals (OWASP Top 10, basic threat modeling).
• Accessibility testing experience (WCAG).
• ISTQB certification (Foundation, Advanced, or specialist tracks).
• Experience working under regulated compliance regimes (CBAHI, JCI, HIPAA, NCA ECC).
• Arabic language skills — helpful for testing Arabic UI and clinical terminology.

How You Work

• You think like an attacker and a clinician at the same time — you find the broken edge case and you understand why it matters.
• You distinguish what should fail a release from what is a known issue, and you are willing to defend the call.
• You document. Test cases, results, and defects are part of the audit trail — and the next person's onboarding.
• You raise quality concerns early and constructively, and you do not wait for someone else to ask the hard question.

What We Offer

• A meaningful mission — your work directly affects patient safety and clinician experience across Saudi Arabia.
• Ownership of QA strategy, not just test execution.
• A team that takes quality seriously and gives QA a real seat at the table.
• Competitive salary, benefits, and learning budget.
• Support for relevant certifications (ISTQB, performance testing, security).