Senior Software Engineer, Applied AI
Role Overview
Hands-on internal forward-deployed engineering role focused on measurable business impact from AI.
Embed with teams to build AI agents, copilot experiences, integrations, and automations that become part of daily work.
Own problems from discovery through production, delivery, adoption, and impact measurement.
Secondary contribution is Freight Factory automation as product roadmap priorities dictate; role may grow into broader product engineering.
Part of Infrastructure Engineering, reporting to the Senior Director of Engineering, Infrastructure & Applied AI.
Key Skills for This Role
Full Job Posting
Role overview
Hands-on internal forward-deployed engineering role focused on measurable business impact from AI.
Embed with teams to build AI agents, copilot experiences, integrations, and automations that become part of daily work.
Own problems from discovery through production, delivery, adoption, and impact measurement.
Secondary contribution is Freight Factory automation as product roadmap priorities dictate; role may grow into broader product engineering.
Part of Infrastructure Engineering, reporting to the Senior Director of Engineering, Infrastructure & Applied AI.
Responsibilities
- Discover workflows and pain points with business and operational teams; identify opportunities for measurable AI impact.
- Turn ambiguous problems into solution hypotheses, prototypes, production plans, and success measures.
- Deliver solutions end to end with users and Platform Ops, from design and implementation through rollout, reliability, feedback, and iteration.
- Build LLM agents, copilots, and automations; connect them to enterprise data and systems with evaluation, observability, security, and feedback loops.
- Enable employees to query data, make decisions, and take action through existing tools and workflows.
- Support workflow redesign, training, change management, enablement materials, and responsible AI use.
- Measure adoption and operational outcomes; use evidence to iterate, scale, or stop work.
- Create reusable patterns and playbooks, share lessons, and help define the applied AI technical roadmap.
Required qualifications
- 3 to 5+ years of software engineering experience, including at least 1 year delivering applied AI, ML, or intelligent automation in production.
- Hands-on LLM experience, including prompt engineering, RAG, function and tool calling, evaluations, and agentic patterns.
- Strong software engineering fundamentals, system design, and ability to ship reliable production applications at high velocity.
- Strong Python proficiency; experience with APIs, data pipelines, integrations, and cloud-based application architectures.
- Experience with Git and GitHub workflows, CI/CD, observability, and modern development practices.
- Communicates with technical and non-technical partners, works autonomously, and focuses on adopted solutions and measurable outcomes.
Preferred qualifications
- Experience embedding with customers or internal teams in ambiguous problem spaces and driving technical adoption.
- Experience with agentic frameworks such as LangChain, LangGraph, or CrewAI, or workflow orchestration tools.
- Familiarity with enterprise AI platforms such as OpenClaw, Glean, or Claude Cowork.
- Experience with agentic process automation or RPA platforms such as Sola.
- Experience in logistics, freight, or other operations-heavy industries.
Compensation
- Expected salary range is $159,000–$178,000 per year.
- Full-time employees are eligible for equity and benefits.
Workplace and location
- Hybrid work model with scheduled in-office and work-from-home days.
- Employer targets candidates local to or willing to relocate to the San Diego headquarters and is targeting the San Diego/Encinitas area.
Benefits
- Benefits include 401(k), medical, dental, and vision coverage.
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