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Senior Software Engineer, AI

Verint
Ontario, CAN
Senior · 5+ years experience
Remote
Discovered 3 weeks ago
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Full Job Posting

Requirements

  • Bachelor’s degree in Computer Science, Engineering, or a related field required. Master’s degree preferred.
  • 5+ years of end-to-end experience training, evaluating, testing, deploying, and monitoring machine learning models in production.
  • Hands-on experience building applications with LLMs, prompt engineering, retrieval-augmented generation, structured outputs, and model evaluation.
  • Experience with frameworks or platforms for LLM and agent orchestration, such as LangChain, LangGraph, Strands AI, or equivalent architectures.
  • Experience designing or building AI agents that use planning, memory, tool calling, workflow orchestration, agent-to-agent and external system integration to complete multi-step tasks.
  • Strong experience with Python and backend frameworks such as Flask or Django for building production APIs and AI services.
  • Strong understanding of machine learning fundamentals and practical experience with NLP tasks such as text classification, NER, clustering, topic modeling, semantic search, and conversational AI.
  • Experience with fine-tuning LLMs and transformer-based models such as BERT, RoBERTa, ALBERT, and a solid understanding of tokenizers, embeddings, pre-trained models, and adaptation techniques.
  • Experience with SQL and NoSQL databases, vector databases or embedding stores, and data pipelines for AI applications.
  • Experience with model serving, observability, evaluation, error analysis, prompt/version management, and monitoring of AI systems in production.
  • Familiarity with Linux systems and standard software engineering practices including testing, CI/CD, APIs, and version control.
  • Experience with AWS, Azure, or GCP
  • Experience with Docker and Kubernetes
  • Experience with ETL and Data Engineering projects
  • Experience with PostgreSQL, Snowflake, or MongoDB
  • Experience with Kubeflow, or Airflow

Nice to have:

  • Experience with AWS, Azure, or GCP
  • Experience with Docker and Kubernetes
  • Experience with ETL and Data Engineering projects
  • Experience with PostgreSQL, Snowflake, or MongoDB
  • Experience with Kubeflow, or Airflow

Benefits

  • You've learned about what you'll be doing, here are some of the benefits you'll be getting when you join Calabrio:
  • Global team recognized for their passion and innovation
  • Innovative product culture and project exposure
  • Training and development from industry-leading experts
  • Cutting edge benefit programs that include: medical and dental insurance, disability and life insurance, flexible PTO, paid holidays and parental leave, and more
  • We offer market competitive pay and benefits based upon the candidate’s skills, experience, and qualifications. Starting rate of pay for this salaried position is targeted at 100,000 CAD.
  • Calabrio People are: Open, Clear, Ambitious, Accountable, Collaborative, Consistent
  • What we value most...workplace diversity and ensuring an environment of mutual respect. We believe that diversity and inclusion are critical to our success, and we are proud to be an equal opportunity employer. Our commitment is to continue to keep our people healthy, focused, and inspire creativity. Our team members are offered comprehensive benefits for various life circumstances and needs, great opportunities for career development, and a balanced work-life to achieve personal and professional success (all benefits are subject to eligibility requirements). As an Innovator with Purpose, you’ll feel motivated and genuinely excited to come to work!
  • Calabrio celebrates and fosters a culture that thrives on diversity. We are an Equal Opportunity Employer that prohibits discrimination and harassment of any kind. We provide employees with a work environment free of discrimination and harassment. All employment decisions at Calabrio are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, parental status, or any other status protected by the laws or regulations in the locations where we operate. We celebrate the >40 nationalities of team members that contribute to our success.
  • We recognize diversity comes in many forms, to foster an inclusive hiring experience any applicants who qualify under the Americans with Disabilities Act, as amended, or applicable state law, who are unable to comply with Calabrio’s application process due to their disability may be eligible for a reasonable accommodation. Request for accommodation in the application process can be made by emailing [email protected]. An applicant requesting accommodation may be required to provide support for the requested accommodation. Calabrio will only share information concerning an applicant’s requested accommodation with those individuals who have a specific need to know such information.
  • Ready for Exponential Career Opportunities? Apply now

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