workable
Senior Business Development Representative
Verint
Remote, USA
Senior · 5+ years experience
Remote
Discovered 3 weeks ago
Business developmentCommunicationProspecting
Key Skills for This Role
Business developmentCommunicationProspecting
Full Job Posting
Requirements
- Bachelor’s degree in business, marketing, finance, communications, or a related field preferred; equivalent experience in SaaS, financial services technology, or enterprise business development will also be considered.
- 5+ years of experience in business development, sales development, account development, or inside sales for B2B SaaS, enterprise software, or financial services technology solutions, with a track record of success in complex or enterprise sales environments.
- Demonstrated ability to independently prospect into complex enterprise accounts, engage senior-level stakeholders, and create qualified sales opportunities that convert to accepted pipeline.
- Strong understanding of SaaS sales motions, subscription-based software value propositions, buying committees, and enterprise qualification methodology.
- Ability to learn and communicate complex software concepts clearly, including the business outcomes associated with forecasting, staffing, scheduling, appointment booking, and customer engagement.
- Excellent written and verbal communication skills with the ability to craft highly relevant, executive-ready outreach, discovery messaging, and account-specific points of view.
- Strong commercial judgment, business acumen, intellectual curiosity, and comfort discussing operational efficiency, customer experience, sales productivity, workforce planning, and technology transformation.
- Highly organized, self-directed, and metrics-driven, with consistent follow-through and disciplined CRM hygiene.
- Proven ability to operate with minimal direction, manage multiple target accounts, and consistently meet or exceed activity, meeting, pipeline, and opportunity quality expectations.
- Comfortable working in a fast-paced, collaborative environment with sales, marketing, product, consulting, and executive stakeholders.
- Preferred Experience
- Experience selling or prospecting SaaS solutions into retail banking, credit unions, or other financial institutions.
- Knowledge of branch workforce management, workforce optimization, forecasting, capacity planning, scheduling, or resource planning solutions.
- Experience with appointment booking, queue management, customer engagement, digital appointment journeys, or branch transformation technology.
- Familiarity with retail banking operating models, branch roles, appointment-based service, and customer experience initiatives.
- Existing network or prior experience engaging retail banking executives, branch operations leaders, workforce management teams, or digital banking stakeholders.
- Experience using sales engagement platforms, CRM systems, intent data, account-based marketing tools, or revenue intelligence solutions.
Responsibilities
- Research, prioritize, and develop target banks, credit unions, and financial institutions that may benefit from branch workforce management, appointment booking, queue management, and related SaaS solutions.
- Build and manage a sophisticated outbound prospecting motion using email, phone, LinkedIn, events, referrals, account-based outreach, and executive-level messaging tailored to each prospect’s business priorities.
- Develop a working understanding of each prospect’s branch network, operating model, customer experience goals, staffing challenges, sales priorities, and technology landscape.
- Engage senior stakeholders in retail banking, branch operations, workforce planning, customer experience, digital banking, and transformation roles.
- Qualify strategic opportunities by uncovering business pain, decision drivers, budget timing, incumbent technology, buying process, competitive dynamics, and executive sponsorship.
- Position the value of purpose-built branch workforce management software, including forecasting, capacity planning, scheduling, resource sharing, and visibility into branch work requirements.
- Communicate the value of appointment booking software in helping financial institutions acquire customers, improve banker preparedness, increase sales effectiveness, and create more convenient branch and virtual appointment experiences.
- Partner closely with Account Executives, solution consultants, marketing, product experts, and business unit leaders to shape account strategy and progress qualified opportunities through the sales funnel.
- Prepare concise account research, discovery notes, call summaries, and handoff documentation to support a high-quality prospect-to-sales transition.
- Maintain accurate activity, pipeline, and opportunity information in CRM systems and use data to manage priorities and forecast business development outcomes.
- Represent the company professionally at industry events, webinars, conferences, customer meetings, and executive briefings as required.
About Verint
Software & SaaS4000 employeesFounded 1994
Private software company providing AI-powered customer-experience automation tools for brands, contact centers, back offices, and digital channels.
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