Senior Site Reliability Engineer

Overview

Accountabilities

• Perform day-to-day operations and DevOps responsibilities across large-scale public-facing infrastructure, including deployment, configuration, maintenance, and troubleshooting.
• Manage and optimize configuration and deployment systems using tools such as Puppet and Kubernetes.
• Automate infrastructure provisioning, service deployment, and operational workflows to improve reliability and efficiency.
• Collaborate with product and engineering teams to design scalable architectures and ensure systems operate reliably under global traffic loads.
• Participate in a 24/7 on-call rotation, handling incident response, system alerts, troubleshooting, and post-incident reviews.
• Conduct root cause analysis of production incidents and implement preventive measures to improve system stability.
• Contribute to system monitoring, observability, and performance optimization initiatives.
• Mentor engineers and share operational expertise within a distributed, cross-functional team environment.
• Work asynchronously with global teams while ensuring clear and effective technical communication.

Requirements

• 6+ years of experience in Site Reliability Engineering, DevOps, or infrastructure operations roles within complex distributed systems.
• Strong proficiency in Linux systems administration, troubleshooting, and performance tuning.
• Experience with scripting languages such as Python, Bash, Go, or Ruby for automation and operational tooling.
• Hands-on experience with configuration management tools such as Puppet or Ansible.
• Solid understanding of distributed systems, caching technologies, and system optimization techniques.
• Experience with Linux package management (e.g., Debian-based systems).
• Proven track record of automating operational processes and identifying opportunities for system improvement.
• Experience participating in incident response, postmortems, and reliability engineering practices.
• Strong communication skills in English, with the ability to work effectively in a fully remote, globally distributed team.
• Ability to work independently while collaborating across multiple time zones and teams.
• Nice to Have
• Experience with monitoring and observability tools such as Prometheus, Grafana, or similar platforms.
• Experience contributing to or working within open-source software communities.
• Familiarity with LAMP stack technologies, including PHP-based systems and caching solutions like Redis or Memcached.
• Experience with Linux kernel tuning and advanced system performance optimization.
• Knowledge of large-scale storage or database systems such as Cassandra, MariaDB, Ceph, or OpenStack Swift.
• Experience defining and managing service-level objectives (SLOs) across teams.
• Exposure to MediaWiki or similar large-scale content platforms.

Benefits

• Fully remote position with global collaboration across multiple time zones.
• Opportunity to contribute to one of the world’s most visited and impactful knowledge platforms.
• Competitive compensation aligned with location, experience, and market standards.
• Strong culture of open-source collaboration, transparency, and knowledge sharing.
• High-impact role influencing the reliability and scalability of global infrastructure systems.
• Exposure to large-scale distributed systems and modern SRE practices.
• Supportive, mission-driven environment focused on free and open knowledge.
• Opportunities for continuous learning, technical growth, and participation in global engineering initiatives.
• Inclusive workplace committed to diversity, equity, and accessibility.

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