Senior Sales Manager - Hospitality
Skills
About This Role
Overview
Safety and Security
· Notify your manager/supervisor immediately in the event of work-related incidents or any other injuries.
· Discern and rectify hazardous job methods or circumstances and/or relay them to management and security/safety staff.
· Abide by the safety and security directives and processes of the organization and department to guarantee a spotless, secure, and protected atmosphere.
· Adhere to property-specific procedures when confronted with critical situations (for instance, evacuations, medical crises, natural calamities).
· Preserve vigilance concerning unwanted individuals present on property premises.
· Observe the policies and procedures for the secure use and storage of gear, machinery, and tools.
· Utilize the correct gear, and apply appropriate lifting techniques when needed to prevent harm.
· Successfully accomplish relevant safety education and gain certifications for executing work assignments.
Guidelines and Protocols
· Safeguard the confidentiality and safety of visitors and colleagues.
· Preserve the secrecy of exclusive resources and data.
· Adhere to corporation and sector directives and methodologies.
· Defend corporate apparatus, gear, machinery, or other resources in alignment with organizational guidelines and methodologies.
· Warrant that attire, nametags, and individual presentation are immaculate, sanitary, expert, and congruent with corporate directives and methodologies.
· Fulfill any additional job responsibilities as assigned by supervisors that are within reason.
• Sales Strategy Development
- · Develop and implement strategic sales plans to achieve company sales targets and objectives.
- · Analyze market trends and competitor activities to identify opportunities for growth.
- Team Leadership:
- · Lead, motivate, and mentor the sales team to achieve individual and collective sales goals.
- · Conduct regular performance reviews, set targets, and provide constructive feedback.
- Sales Forecasting and Planning:
- · Forecast sales targets and develop plans to meet or exceed them.
- · Work closely with the team to set achievable sales quotas and objectives.
• Client Relationship Management
- · Build and maintain strong relationships with key clients and strategic partners.
- · Address customer concerns and resolve issues to ensure customer satisfaction.
- Sales Training and Development:
- · Provide ongoing training and development opportunities for the sales team.
- · Keep the team informed about product updates, market trends, and sales techniques.
- Sales Reporting and Analysis:
- · Monitor and analyze sales performance metrics.
- · Prepare regular sales reports for management, highlighting achievements and areas for improvement.
- Collaboration with Other Departments:
- · Work closely with marketing, product development, and customer support teams to align strategies and achieve overall business objectives.
- · Collaborate with cross-functional teams to enhance product offerings and customer experiences.
• Sales Process Optimization
- · Continuously assess and optimize the sales process for efficiency and effectiveness.
- · Implement best practices and improvements to enhance the sales workflow.
- Budget Management:
- · Develop and manage the sales budget, ensuring resources are allocated effectively.
- · Monitor expenses and make adjustments as needed to achieve financial goals.
- Market Analysis and Research:
- · Stay informed about industry trends, customer needs, and competitor activities.
- · Use market insights to identify opportunities for business growth.
• New Business Development
· Identify and pursue new business opportunities and markets.
· Collaborate with the team to develop strategies for acquiring new clients.
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