Senior Sales Engineer
Skills
About This Role
Job Summary
Responsible for the Sales operation (prospection, presentation, negotiation, deal-closing, follow-up on payment and delivery) in specific target industry sectors, products and/or customer accounts.
Responsibilities
- Prospection: Targeting new customers who have not previously purchased from the Company, or regain lost customers, or maximize the potential of existing accounts.
- Speed: Respond to any request from a prospect, customer, colleague or supplier within 24 hours, to maximize customer satisfaction and maintain a professional company image.
- Competence: understand the customers' specific requirements, collect detailed information and prepare RFQ forms and quotations, in coordination with Sales, Technical and Supplier teams.
- Relationship: Maintaining continuous contact with prospects and customers, being the 360-degree touch-point for nurturing a long-term relation.
- Developing and maintaining a high level of technical product knowledge via continuous trainings.
- Understanding the customer's needs, to identify needs of improvement and maximize the sales potential.
- Conduct product demos to customers in showroom, at other customers, or at international suppliers.
- Set pricing and negotiate with suppliers and customers to achieve targets.
- And other duties as assigned or required.
- Knowledge and skill Requirements:
- Degree: Engineering.
- Experience: 4 to 6 years in sales.
- Languages: Arabic, English.
- Computer literate (MS Office, Outlook).
- Good verbal and written communication skills.
- Strong negotiation and people relationship skills.
- Clear reporting skills, to describe in detail all the work done and feedback from customer.
- Detail-oriented, to include photos and a full description of work done or request from customer.
- Honesty, to communicate honestly with all colleagues and customers about all topics.
- Hard work, to complete tasks fully and follow-up until completion.
- Dedication, to complete tasks on time.
- Pleasant and respectful relations with colleagues and management.
- Professional attitude and positive customer approach.
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