Senior Relationship Manager - MG RBU- Dubai Internet City - MG Retail Banking Group

About This Role

Job Description Job Purpose

To provide Portfolio of HNW clients with personalized service so as to develop close relationships, achieve maximum profitable contribution for the client and the bank and retain their royalty and respect.

Enhance Mashreq Gold Balance sheet sales/ revenues and promote cross selling of bank products to all existing clients.

Source new business from HNW Mashreq Gold individuals through referrals, marketing activities and personal contacts.

Ensure clients are aware of all financial services offered by the bank

Reach financial goals set for the role by the business as per annual and monthly financial targets, including x-sell and up-sell of products to customers, to existing and new to bank customers.

Key Result Areas

Optimize the potential value of the client base through the delivery of MG Products and Services

Communicate with HNW client and identify their financial needs

Achieve Revenue Goals, sales and portfolio growth targets across a range of products and services

Maximize profitability from the Gold base whilst countering competition from other providers offering alternative investments / WM opportunities

Acquire New to Bank HNW clients.

Maintain a superior customer service experience for clients including pre empting issues and proactive servicing.

Safeguard the bank from potential loss / AML fraud / and ensure ethical behavior at all times during and after sales.

Enhance market profile and awareness

Minimize customer attrition

Knowledge, Skills And Experience Skills / Experience :

University Graduate

Strong selling & financial markets knowledge

Strong interpersonal skills and cultural sensitivity

Relationship Management Networking skills

Extrovert/Amiable personality

Minimum of 5-6 years experience in a similar job with another bank / financial services in the UAE

Excellent communication and negotiation skills

CISI certified – level 3

Job Details

Role Level: Mid-Level Work Type: Internship Country: United Arab Emirates City: Dubai Company Website: http://www.mashreq.com/rise Job Function: Sales Company Industry/

Sector: Banking

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