Senior Recovery Case Manager, EPRR
Key Skills for This Role
Full Job Posting
Education and Experience
Bachelor’s degree in social work, public health, emergency management, nonprofit management, or related field required; or 4 years of experience in one of these fields may substitute for a bachelor’s degree.
Minimum of 4 years previous work experience in case management or disaster recovery experience required; advanced experience with complex cases preferred.
Experience mentoring staff or leading case consultation is preferred.
Other Skills
- Strong crisis intervention and problem-solving skills.
- Ability to manage high-barrier and complex recovery situations.
- Knowledge of disaster recovery systems, housing resources, and financial assistance processes.
- Excellent communication and conflict-resolution skills.
- Ability to work effectively with diverse and disaster-impacted populations.
- Computer proficiency including Microsoft Office and case management databases.
- Ability to work independently while supporting team coordination.
- Bilingual preferred but not required.
Special Requirements
- Valid driver’s license, reliable transportation, and ability to travel throughout Los Angeles County for field-based services.
- The job will require reference checks, standard criminal background checks, and motor vehicle background checks.
- Position functions as a mandated reporter.
Work Environment
Hybrid office and field-based position requiring regular home visits, temporary housing site visits, and community partner meetings in disaster-affected areas.
May require participation in emergency response activations.
About Church World Service
Provides humanitarian aid, refugee resettlement, and disaster relief globally.
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