Senior Quality Assurance Engineer

Education and Experience:

• Bachelor’s or Master’s degree in Computer Science, Information Technology, Computer Engineering, a related technical discipline, or equivalent experience.
• 5–7 years of information technology experience, particularly in application development, data analysis, data architecture or systems analysis, with significant experience in performance testing of UI, non-UI and web services and exposure to monitoring and diagnostic tools.
• Extensive Quality Assurance/software testing experience with strong knowledge of testing processes, methodologies and the Software Development Life Cycle, including Agile, Waterfall and Iterative methodologies.
• Extensive experience designing, architecting, building, supporting and maintaining automation test frameworks, scripts and test data solutions for UI, non-UI, API/web services and integrated applications.
• Strong experience with automated testing tools and frameworks, including Selenium, Gauge and BrowserStack, and version control platforms including Git and GitLab.
• Strong development/scripting experience with technologies such as Java, JavaScript, C, Groovy, PowerShell, Bash, Perl and Python, including independently reviewing and modifying existing scripts or programs where documentation may be limited.
• Extensive experience with functional, GUI, API/web service, integration, regression, deployment, hardware, manual and automated testing.
• Strong performance testing experience, including performance strategy and planning, test script/data development, monitoring, benchmarking, capacity management, performance modelling, troubleshooting and exit reporting using tools such as JMeter, LoadRunner and HP Performance Center.
• Strong experience with troubleshooting, remediation, quality planning and developing testing strategies for multiple projects and programs.
• Experience working in complex, integrated, large-scale, multi-platform DevOps and SOA environments across legacy and cloud technologies.
• Experience with technologies and platforms including Containers, OpenShift, CI/CD, Git/GitLab, Jenkins, Java/.NET, Spring/Spring Boot, RDBMS, Load Balancing, WebSphere, Tomcat, Kafka, MQ, Node.js, Angular, Redis, Windows, Linux and Unix.
• Experience with XML, JSON, SOAP/REST web services, HL7 v2/v3, FHIR, VPN, SQL, HTML, CSS, HTTPS, Certificates, SAML, OAuth and Windows/Linux shell scripting.
• Experience with testing and development tools including Eclipse IDE, VS Code, IntelliJ, MS Visual Studio, Postman, Fiddler, LoadUI, MS Office Macros and equivalent tools used to automate testing and create/analyze test data.
• Strong experience defining test data and test environments to support parallel testing across large integrated applications, including test data generation and management.
• Experience with relational databases, including Oracle, MySQL and SQL Server, with understanding of PL/SQL, procedures, triggers, packages and views. Experience with NoSQL databases such as DynamoDB and MongoDB is an asset.
• Strong knowledge of source code control, software configuration management, defect management/tracking tools such as Jira and TFS, and data management/movement using ETL and ELT tools.
• Solid understanding of User Stories, Business Requirements Definitions (BRDs), data models, data mappings and solution designs and how they support QA testing.
• Understanding of key cloud concepts for major providers such as Azure or AWS; AWS and/or Azure certification is an asset.
• QA certification such as ISTQB or QAI, ITIL or equivalent is an asset. Agile certification is also an asset.
• Knowledge of Ontario Health systems, business environments, technical interfaces, and product/system components being tested.
• Knowledge of applicable privacy legislation and regulations, including the Personal Health Information Protection Act, 2004, and OH policies, procedures and guidelines related to protecting confidential information.
• Experience providing production application support, including incident triage, troubleshooting, root cause analysis, release support and participation in an after-hours on-call rotation, is required.
• Knowledge and Skill s
• Excellent analytical, problem-solving and troubleshooting skills, with the ability to assess requirements, estimate testing efforts, execute tests, query databases, identify defects and resolve complex technical issues.
• Strong written and verbal communication skills to communicate testing strategies and results, incorporate stakeholder feedback, prepare reports and documentation, and educate teams on QA best practices.
• Strong interpersonal and collaboration skills to work effectively with clinical leads, Project Managers, Business Analysts, Business Leads, developers, QA professionals and other internal and external stakeholders.
• Ability to work independently and manage multiple priorities in a fast-paced environment while meeting tight deadlines and responding effectively to changing requirements.
• Strong attention to detail with the ability to understand and communicate complex technical concepts, evaluate trade-offs and assess innovative ideas with internal and external partners.
• Demonstrated ability to influence and motivate team members, promote continuous improvement and strengthen the impact of technology initiatives.
• Sound judgment and decision-making skills, including the ability to make decisions with broad organizational impact.
• Strong emotional intelligence and ability to build effective working relationships across product/project teams, portfolios and external stakeholder groups.
• Location: Ontario Health (OH) welcomes applications from candidates across Ontario. Please note that this role follows an in-office work model, requiring employees to work from a designated, approved Ontario Health location.
• Employment Type:
• Permanent Full time
• Contract Length:
• Salary Band:
• Band 6
• External Application Deadline Date:
• November 2, 2026
• All applicants must be a resident of Ontario to be considered for roles at Ontario Health.
• Ontario Health encourages applications from candidates who are First Nations, Métis, Inuit, and urban Indigenous; Francophone; members of Black and racialized groups; 2SLGBTQIA+ communities; trans and nonbinary individuals; and people living with disabilities.
• Ontario Health is an accessible employer, and we offer accommodation in all aspects of employment, including the recruitment process. If you require a disability related accommodation in order to participate in the recruitment process, please email [email protected] and a member of the team will connect with you within 48 hours.