Senior Property Executive

Role purpose

Leasing and tenant operations

• Receive tenant documents, payments, and new lease agreements; check that contracts are signed and payments match pro forma invoices.
• Prepare Ejari tenancy contracts, lease terms, conditions, and addendums for new and renewal tenants.
• Create tenant accounts and maintain accurate tenant information and documentation in the system.
• Meet tenants to collect payments, sign lease documents, and prepare receipts.
• Coordinate lease-document approvals and delivery with the property coordinator and accounts team.
• Facilitate tenant move-ins and move-outs with facilities and helpdesk teams; coordinate unit readiness and assist with move-in inspections.
• Monitor monthly renewals, prepare RERA-related renewal information, obtain approvals, issue notices, and follow up to completion.
• Monitor expired contracts and escalate them under company procedures.
• Prepare documents for contract breaches, non-renewals, bounced cheques, and legal cases; liaise with Legal and PRO teams and track case progress.
• Draft memos, letters, and violation notices; communicate with tenants and escalate requests when needed.
• Prepare approval forms for tenant requests, obtain approvals, and collect expired documents.
• Provide administrative support, including copying, scanning, faxing, and filing.

People management

• Communicate departmental guidelines and procedures and clarify responsibilities and accountabilities.
• Guide and support the team, monitor performance, provide feedback, and conduct appraisals for direct reports.
• Plan, coach, and develop staff; maintain service quality and resolve escalated issues under line-manager supervision.

Experience and knowledge

• 3–5 years of job-related experience, including at least 3 years in a real estate administrative position.
• Knowledge of real estate laws and RERA, leasing best practices, document management, and data management.