Senior Project Manager- Learning Experience

About This Role

Job Summary . The Senior Project Manager- Learning Experience on the Telehealth team oversees all aspects of online course development for medical professionals. Responsibilities include prioritizing new courses, coordinating subject-matter experts, and managing course creation, updates, and translations.

LOCATION Global remote

REPORTING & WORKING RELATIONSHIPS The Senior Project Manager- Learning Experience reports to the Associate Director, Program Technology. Works closely with an in-house team of clinical training specialists and course developers, along with contracted subject-matter experts.

Essential Job Functions / Key Areas Of Responsibility Course Planning & Governance

• Lead and maintain a structured intake and prioritization process for new course concepts, working closely with diverse stakeholders to balance donor priorities, Orbis program needs, and the evolving needs of Cybersight learners.
• Facilitate requirements gathering and alignment on goals across stakeholders.
• Establish project governance frameworks including documentation standards and QA checkpoints.
• Establish a systematic audit process with clinical experts and instructional designers to review existing courses and plan updates based on new evidence, evolving techniques, and learner needs.

Project Management

• Manage end-to-end projects for approximately 5 new online courses per year and for course localization initiatives.
• Create detailed project schedules, risk logs, and communication plans; mitigate risks and maintain momentum.
• Coordinate cross-functional contributors including SMEs, content creators, designers, translators, and vendors, including managing contracts and payments.
• Serve as the central communication point for all course development activities.
• Manage project budgets and track spending.

Learning Experience & Content Development

• Partner with instructional designers and clinical experts to shape course objectives and structure.
• Ensure all learning content meets quality, accessibility, and relevance standards for global LMIC contexts.
• Support development and/or sourcing of multimedia components (images, illustrations, video, assessments).

Technical Coordination & LMS Integration

• Coordinate with course developers to test, upload, and configure courses in the LMS.
• Validate course usability across devices and connectivity conditions.
• Collaborate on process improvements and relevant platform enhancements.
• (NOTE: Role requires familiarity with e-learning environments, but does not require deep technical work such as SCORM/xAPI authoring.)

Launch, Evaluation & Continuous Improvement

• Oversee coordinated launch plans including communications and stakeholder alignment.
• Monitor early performance, troubleshoot issues, and guide post-launch updates.
• Use learner analytics and feedback to refine development processes and inform future strategy.

Cross-Team Collaboration & Capacity Building

• Lead and model best-practice project management approaches for Orbis staff involved in course development, ensuring teams adopt effective workflows and high standards.
• Contribute to organizational learning around digital education trends and tools.
• Support hybrid or fully online Orbis training programs as needed.

Qualifications & Experience

• Bachelor’s degree or equivalent experience in project management, instructional design, education technology, public health, or related fields.
• Minimum 5 years of experience managing digital content or educational media projects.
• Experience in online learning, instructional design, or medical/clinical education preferred.
• Demonstrated experience leading cross-functional teams in a remote setting.
• Familiarity with LMS platforms and digital course development processes.
• Project management certification (PMP, PRINCE2, Scrum) desirable.

Skills & Abilities

• Strong organizational and planning skills; proven ability to manage multiple projects and wrangle stakeholders.
• Excellent communication and interpersonal skills across cultures and disciplines.
• Proactive problem-solving and risk mitigation skills.
• Ability to work independently and exercise sound judgment.
• Enthusiasm for technology-enabled learning, global health, and “technology for good.”
• Fluency in additional languages is a plus.
• Ability to travel internationally 1–2 times per year.

To learn more about Orbis, go to http://www.orbis.org

Orbis is an Equal Opportunity Employer.

As a global organization, we welcome qualified applicants from diverse backgrounds, cultures, and marginalized communities who are underrepresented in the international NGO sector who reflect the five Orbis values of Accountability, Commitment, Innovation, Integrity and Equity.