Senior Program Manager
About This Role
Forsyth Barnes are currently supporting a leading retail organisation in the UAE on a critical transformation programme, and are seeking an experienced IT Programme Manager with a strong background in retail environments.
This role will sit at the heart of a large-scale transformation initiative, driving the delivery of infrastructure, network, and enterprise technology programmes across a complex, multi-site retail estate.
Key Responsibilities:
- Lead end-to-end delivery of large-scale IT programmes across retail environments (500+ sites preferred)
- Manage cross-functional stakeholders across technology, operations, and senior leadership
- Drive programme governance, reporting, and executive-level communication
- Oversee vendor and third-party delivery, ensuring adherence to timelines, budgets, and SLAs
- Identify and mitigate risks across multiple workstreams, ensuring successful delivery
- Build and maintain programme roadmaps aligned to wider business transformation objectives
Key Requirements:
- Proven experience delivering IT or technology programmes within the retail sector
- Strong understanding of infrastructure and networking (WAN, LAN, Wi-Fi, cloud environments)
- Experience managing complex, multi-vendor environments
- Demonstrated ability to operate at both strategic and delivery levels
- Strong stakeholder management skills, with exposure to C-suite or senior leadership
- Experience working within large transformation or ERP programmes (e.g. SAP, Oracle) is highly advantageous
Why Apply:
- Opportunity to play a key role in a high-impact transformation programme
- Work with a well-established retail brand undergoing significant change
- Join a fast-paced environment with strong delivery expectations and visibility
If you are a Programme Manager with retail experience and a track record of delivering complex IT initiatives, we would be keen to speak.
Please apply directly or reach out for a confidential discussion.
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