Senior Professional Services Consultant

We have an opportunity for a Senior Professional Services Consultant to join our Professional Services Solutions team located in Riyadh, Saudi Arabia, reporting to the Director of Professional Services Solutions for EMEA . In this pivotal role, you will work to accelerate customer adoption of our products by providing installation services and technical leadership to our customers. This is an exceptional opportunity to join a strong, growing, successful, and innovative organization. Infoblox allows you to thrive in a unique work environment where the emphasis is on career growth, excellence, innovation, and collaboration. You’re the ideal candidate if you have experience with software development, networking, and/or security, and are dedicated to providing outstanding customer service and satisfaction. You will be expected to hit billable utilization targets as well as for ways to add value to our customers.

Understand customer business requirements, pain-points, and be able to translate them into actionable implementation projects

Work closely with customers and other Infoblox Professional Services team members to meet customer technical and business challenges utilizing Infoblox products (NIOS, UniversalDDI, Infoblox Threat Defense) as quickly as possible

Create project technical documentation

Perform Infoblox upgrades/refreshes for customer environments

Ensure projects complete successfully, on time and on budget, achieving project goals with a customer satisfaction score of 95 or above

Leverage AI-powered tools and insights to enhance customer discovery, accelerate services scoping, improve proposal quality, and drive efficient pre-sales engagement while maintaining sound professional judgment and customer focus

Mentor customers on Infoblox technology as part of project delivery

Mentor Infoblox Skilled to Secure partners on Infoblox implementation best practices

Contribute to the Professional Services knowledge base

Establish outstanding relationships, trust, and collaboration with the regional Professional Services, Support, and Sales teams

3+ years in professional services delivery and consulting; Infoblox, BlueCat, or Palo Alto Networks experience is a plus

Experience working in a SaaS networking and/or software security is a plus

Experience with DNS, DHCP, and IP address management is a plus

Experience with DevOps tools such as Terraform, Ansible, Jenkins, etc. is a plus

Experience with cloud platforms (AWS, GCP, and Azure) is a plus

Excellent communication skills, influencing skills, and the ability to present at internal and external meetings

A customer-centric mindset, and the willingness to take initiative to do the right thing for the customer

Good technical knowledge of security concepts and implementations/products is an added advantage

Ability for up to 40% travel

A minimum of a bachelor’s degree (BA or BS), or equivalent experience

Immerse yourself in our culture, connect with mentors (Blox Buddies), and map the systems and meet with key stakeholders that rely on your work

Discuss and create short/long term goals

Work closely with Infoblox customers to implement our solutions.

Complete / attain significant progress in certification for Infoblox products

Meet metrics for utilization and customer satisfaction

Be a trusted technical resource for Infoblox products for implementation and consulting

Be comfortable implementing projects in the full lifecycle of Infoblox Standard Migration Methodology

Belong— Your Community

Our culture thrives on inclusion, rewarding the bold ideas, curiosity, and creativity that move us forward. In a community where every voice counts, continuous learning is the norm. So, whether you code, create, sell, or care for customers, you’ll grow and belong here.

Be Rewarded — Benefits That Help You Grow, Thrive, Belong

Comprehensive health coverage, generous PTO, and flexible work options

Learning opportunities, career-mobility programs, and leadership workshops

Sixteen paid volunteer hours each year, global employee resource groups, and a “No Jerks” policy that keeps collaboration healthy

Modern offices with EV charging, healthy snacks (and the occasional cupcake), plus hackathons, game nights, and culture celebrations

Charitable Giving Program supported by Company Match

Ready to Be the Difference?

Infoblox is an Affirmative Action and Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis

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