Senior Product Manager, Lending – ABL & SCF

Overview

Job Purpose

Principle Accountabilities

• Ensure business stability, growth, strategic alignment and enhanced profitability for Merchant Banking & Partnerships.
• Act as an industry expert as well as being the primary contact for all internal stakeholders on Merchant Banking & Partnerships and POS finance
• Develop product opportunity studies highlighting benefits, costs & risks. In addition, preparing business cases and strategy for new / enhanced products roll-out.
• Establish strategic priorities, sales objectives, and revenue goals for products and the relevant distribution channels to maintain and accelerate revenue growth.
• Manage and document changes to policies and procedures that arise during the client on-boarding process to improve future client experience, bank's operational and local regulatory experience.
• Adhere to policies including escalation and compliance requirements, and follow any other relevant internal controls and procedures as they relate to process, products, policies and regulations.
• Develop business requirements for building Merchant Banking & Partnership capabilities, and work with IT department, audit , risk, compliance, operations and other stakeholders to formulate the project plan, delivery schedules testing and implementation. Monitor the project progress in all aspects from requirements conceptualization to implementation.
• Analyse, plan and execute Pilots and Proof of Concepts for product innovation in the Merchant Banking & Partnerships space.
• Serve as subject matter expert to help review client needs, formulate proposals, assist in implementation and serve as liaison with internal and external service providers to resolve complex client issues.
• Understand banks infrastructure to ensure that operations and systems are able to support the products launched and work with technology and Operations to ensure that the functionalities are as per required specifications.
• Communicate new product updates and enhancements, market trends to sales and implementation teams and assist in monitoring product performance in terms of volumes, value and revenue. Work with concerned units to ensure product MIS is in place for accurate management reports.
• Drive the merchant banking digital roadmap across contactless and emerging payment methodologies.
• Facilitate the coming together of new technology & solutions (e.g. m-POS, scan to pay, tokenization, etc.) to launch new acceptance initiatives.
• Foster trusting partnerships by proactively develop relationships via a continuous discussion of marketplace trends and the development of a consultative sales approach to ensure the business objectives of the client are maximized.
• Manage external and internal stakeholders to ensure the execution and achievement of merchant business plans by utilizing internal/cross-functional relationships to align resources and deliver against customer needs.

Experience And Qualifications

• Bachelor’s degree or equivalent
• Previous experience in managing merchant acquiring and POS finance