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Facilities Management and Administration Officer

Commercial Bank of Dubai
Dubai, UAE
fulltime
Senior
Today
Office ManagementExecutive AssistantSchedulingCorrespondenceRecord KeepingMicrosoft Office Suite
Free

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Job Purpose

  • Support the FMA manager on overseeing outsourced services like cleaning, pest control, waste management, and office clerks to maintain a safe and pleasant work environment.
  • This role is based the Support Service function. The Support Service function reports directly into the COO
  • The COO function aims to become a best-in-class operating function in the bank, and this role plays a crucial part in enabling that purpose; the role will serve the whole bank at all locations

Job Accountabilities

  • Assist in the planning, organizing, and execution of FMA activities to support operational effectiveness.
  • Manage annual reviews, contract renewals and relationships with vendors
  • Conduct regular inspections to ensure cleanliness, hygiene, and safety standards are maintained at all bank premises.
  • Support the implementation and monitoring of strategies for continuous improvement in equipment reliability and effectiveness.
  • Report and track FMA-related issues, ensuring timely resolution and escalation as needed.
  • Manage ordering and inventory control of office supplies and durable goods in a cost-effective manner.
  • Ensure contracted maintenance and housekeeping service level agreements are adhered to and maintained.
  • Support contract management for FMA services and the implementation of maintenance procedures.
  • Inspect buildings, equipment, and systems to identify any issues
  • Ensure to comply with Audit requirements, internal and external report obligations etc. in line with Policy guidelines
  • Review FM of each CBD location
  • Visit branches to inspect the buildings, equipment, and systems to identify faults or risks
  • Liaise with AMC vendors for scheduled preventive maintenance
  • The FMA Support Officer is responsible for supporting end-to-end facilities management and administration processes, contributing to the department’s transition towards centralized, customer-focused operations.
  • The role requires adaptability to ongoing changes in department structure and processes, with a focus on enhancing internal customer satisfaction and achieving business goals.

Qualifications

  • 3-5 years relevant experience in FMA preferably in Banking
  • Strong working knowledge in business applications including Excel and Word
  • Analytical and review skills with the ability to draw the correct conclusions from reviews
  • Time management and organization skills with the ability to prioritize and multi-task
  • Ability to work independently with minimum supervision
  • Demonstrated ability to establish and maintain effective relationship and partnership with key stakeholders including contractors, consultants etc.
  • Excellent Planning and organizational skills with demonstrated ability to execute on time and on budget
  • Understand and ensure compliance with all relevant internal and external rules, regulations and procedures that apply to the conduct of the business/function
  • Excellent written & oral communication and presentation skills including the ability to deliver clear and accurate messages to management

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