Senior Product Manager

Job Purpose

Responsibilities

• Product Strategy & Vision Define and communicate product vision and strategy across multiple product lines including platform services, mortgage analyzers, and Encompass ecosystem integrations Develop and maintain product roadmaps that balance platform capabilities, analytical tools, and third-party system integrations Align product initiatives with business objectives and market opportunities in the lending technology space Own multi-quarter initiatives end-to-end — from business requirements document through phased release planning, GTM readiness, and post-launch adoption Conduct market research and competitive analysis to identify opportunities and inform product direction
• Define and communicate product vision and strategy across multiple product lines including platform services, mortgage analyzers, and Encompass ecosystem integrations
• Develop and maintain product roadmaps that balance platform capabilities, analytical tools, and third-party system integrations
• Align product initiatives with business objectives and market opportunities in the lending technology space
• Own multi-quarter initiatives end-to-end — from business requirements document through phased release planning, GTM readiness, and post-launch adoption
• Conduct market research and competitive analysis to identify opportunities and inform product direction
• End-to-End Product Management Own the complete product lifecycle from discovery through launch and optimization across multiple concurrent initiatives Manage complex interdependencies between platform infrastructure, analytics solutions, and LOS integrations Define and prioritize features based on customer needs, technical constraints, and business value Translate business requirements into detailed product specifications and user stories
• Own the complete product lifecycle from discovery through launch and optimization across multiple concurrent initiatives
• Manage complex interdependencies between platform infrastructure, analytics solutions, and LOS integrations
• Define and prioritize features based on customer needs, technical constraints, and business value
• Translate business requirements into detailed product specifications and user stories
• Cross-Functional Leadership Partner with engineering, design, data science, and operations teams across multiple workstreams Lead and coordinate activities across distributed teams working on interconnected solutions Facilitate alignment between platform, analytics, and integration teams to ensure cohesive product experiences Serve as the primary point of contact for executive stakeholders on product matters
• Partner with engineering, design, data science, and operations teams across multiple workstreams
• Lead and coordinate activities across distributed teams working on interconnected solutions
• Facilitate alignment between platform, analytics, and integration teams to ensure cohesive product experiences
• Serve as the primary point of contact for executive stakeholders on product matters
• Stakeholder Management Build strong relationships with internal stakeholders including lending operations, compliance, sales, and customer success Gather and synthesize feedback from diverse user groups including loan officers, processors, underwriters, and administrators Present product plans, progress, and outcomes to executive leadership Manage expectations across multiple stakeholder groups with competing priorities
• Build strong relationships with internal stakeholders including lending operations, compliance, sales, and customer success
• Gather and synthesize feedback from diverse user groups including loan officers, processors, underwriters, and administrators
• Present product plans, progress, and outcomes to executive leadership
• Manage expectations across multiple stakeholder groups with competing priorities
• Technical Collaboration Work closely with engineering leaders to make informed trade-off decisions between scope, quality, and timeline Understand technical architecture of platform services and integration patterns with Encompass Partner with architects to ensure scalability, security, and maintainability of solutions Evaluate technical feasibility of proposed features and alternatives
• Work closely with engineering leaders to make informed trade-off decisions between scope, quality, and timeline
• Understand technical architecture of platform services and integration patterns with Encompass
• Partner with architects to ensure scalability, security, and maintainability of solutions
• Evaluate technical feasibility of proposed features and alternatives
• Performance & Optimization Define success metrics and KPIs for each product area Analyze product performance data and user behavior to identify improvement opportunities Drive continuous improvement through experimentation and iteration Monitor adoption and engagement metrics across all product lines
• Define success metrics and KPIs for each product area
• Analyze product performance data and user behavior to identify improvement opportunities
• Drive continuous improvement through experimentation and iteration
• Monitor adoption and engagement metrics across all product lines

Knowledge and Experience

Preferred Qualifications

• Previous experience in mortgage lending, fintech, or regulated industries
• Familiarity with complementary mortgage technology vendors and ecosystems
• Remote Base Salary Range
• The expected base salary for this role is between $75,000 - 160,000 USD. The base salary range does not include Intercontinental Exchange’s incentive compensation. While we provide this range as general guidance, at ICE we compensate employees based on the skillset and experience of the individual. Regular full-time ICE employees are eligible for a suite of competitive employee benefits, including healthcare coverage (medical, dental and vision), a 401(k) plan, life insurance, time off, and paid leave for qualifying circumstances.
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