Senior Product Manager, AI Transformation
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About the Role
Lead cross-functional teams to deliver AI-powered features, manage vendor relationships, and define success metrics for AI products in a high-compliance environment.
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Overview
Ship AI-powered features to production: conversational AI (chatbots, copilots), intelligent onboarding, smart trading assistants, automated compliance workflows
Lead cross-functional squads of ML engineers, data scientists, designers, and backend engineers to deliver AI products end-to-end
Evaluate and integrate LLM/GenAI capabilities (GPT, Claude, open-source models) into product experiences balancing innovation speed with safety and compliance
Build the internal AI enablement playbook: drive adoption of AI tools across product, engineering, and operations teams
Define success metrics for AI features (engagement lift, cost reduction, resolution rate, NPS) and run rigorous A/B tests
Manage vendor relationships for AI/ML infrastructure, annotation, and model providers
Report to senior leadership on AI transformation progress, ROI, and strategic direction
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