Senior Product Manager
Role Overview
As a Senior Product Manager you will shape the Reachdesk Platform, turning complex customer and business problems into software products with measurable impact.
You will report to the Chief Product Officer and lead product initiatives end-to-end from problem identification through discovery, delivery, launch, adoption and continuous improvement.
You will operate with high autonomy, building context across customers, market, internal stakeholders, data and technology.
You will partner closely with Engineering and Design and work across the wider business to create alignment and ensure successful launches and adoption.
Key Skills for This Role
Full Job Posting
About Reachdesk
Reachdesk is an end-to-end global SaaS gifting and swag platform helping B2B companies create meaningful connections with prospects, customers and employees.
The platform delivers personalised gifts, branded swag and event and brand experiences at scale through automated sourcing, storage and global delivery.
Reachdesk integrates with marketing, sales and HRIS tech stacks and has teams across New York, London and Lisbon.
About the Role
As a Senior Product Manager you will shape the Reachdesk Platform, turning complex customer and business problems into software products with measurable impact.
You will report to the Chief Product Officer and lead product initiatives end-to-end from problem identification through discovery, delivery, launch, adoption and continuous improvement.
You will operate with high autonomy, building context across customers, market, internal stakeholders, data and technology.
You will partner closely with Engineering and Design and work across the wider business to create alignment and ensure successful launches and adoption.
Responsibilities
- Set product direction and priorities, bringing together company goals, stakeholder needs, customer insight, market context, data and technical considerations.
- Define problems and experiences before solutions, creating clear stories, journeys and shared context for Design and Engineering.
- Lead product initiatives end-to-end from discovery and solution definition through delivery, rollout and iteration.
- Make sound product decisions and trade-offs balancing customer and business needs, commercial impact, user experience and technical considerations.
- Develop product opportunities with external partners, shaping integrations, aligning roadmaps and navigating product and commercial considerations.
- Orchestrate successful launches and adoption across Sales, Marketing, Customer Success, Services, Logistics, Finance, Legal and other teams.
- Communicate with clarity so leadership and teams understand product decisions, progress, risks, changes and results.
About You
- Strong track record of owning B2B SaaS products end-to-end from identifying problems through delivery, adoption and measurable outcomes.
- Strong problem solver who brings structure to ambiguity and uses evidence and judgement.
- Operates with independence and initiative, seeking out customers, stakeholders, data and context.
- Strong business and commercial awareness and curiosity about how the wider company operates.
- Technically fluent enough to work effectively with Engineering, understand systems, integrations and constraints.
- Exceptional communicator able to create clarity, influence decisions and adapt across audiences.
- Comfortable operating externally as well as internally, building relationships with technology partners and influencing without authority.
- Strong sense of product and user experience, caring about coherence and quality of the complete experience.
Benefits
- Competitive salary with generous stock options.
- Pension with employer contributions (NEST).
- Affordable Private Medical Insurance including mental health support and fast access to care.
- Flexible PTO that increases with tenure, plus extra flexibility for life's unexpected moments.
- A genuinely collaborative culture with innovative, fun and ambitious people.
Location
- Location: UK (remote).
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Reachdesk
Senior FP&A Analyst
London, GBR
Reachdesk is seeking a Senior FP&A Analyst to lead planning, forecasting, performance analysis, and financial reporting across its international business. The role requires strong financial modelling, accounting fundamen
Head of Business Systems & Security
Glasgow, GBR
Reachdesk is seeking a senior systems and security leader to own its business platforms, security programme, IT estate, and AI adoption. The role requires hands-on enterprise systems expertise, accountable SOC 2 or ISO 2