Senior Product Lead
About This Role
Key Responsibilities
1. Product Strategy & Roadmapping
- Define and own the product vision and roadmap across B2C (App), B2B integrations, and SSP operations.
- Prioritize initiatives based on business impact, customer needs, and scalability using frameworks like RICE/ICE.
- Translate strategic goals into actionable product plans.
2. B2C Growth & Retention
- Optimize customer journeys from signup to first booking, bundle purchase, and renewal.
- Lead experiments to improve conversion funnels, ARPU, LTV, and reduce churn.
- Collaborate with Marketing on growth loops, referrals, pricing experiments, and personalization.
3. B2B Productization & Integrations
- Work with Business Development to productize new B2B revenue channels (parking lots, APIs, white-label solutions).
- Translate partnership deals into scalable, repeatable product features and backend logic.
- Ensure smooth integrations and high partner satisfaction.
4. Supply-Side (SSP / Biker App) Optimization
- Collaborate with Operations to improve the SSP app experience routing, SLA compliance, idle time reduction, and operational efficiency.
- Identify and prioritize features that increase capacity utilization and service quality.
5. Execution & Cross-Functional Leadership
- Lead product discovery, define clear PRDs, wireframes, and work closely with Frontend, Backend, QA, and Data teams.
- Foster strong collaboration between Product, Tech, Marketing, and Ops.
- Establish agile product rituals: planning, reviews, retrospectives, and experimentation cycles.
6. Data-Driven Decision Making
- Work with the Data Analyst to build proactive insight loops: funnels, retention cohorts, pricing sensitivity, supply metrics.
- Define and track core product KPIs, turning data into prioritization and iteration decisions.
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